Key problem

Dear Sir,

i am facing problem with key. i am getting key with white background around the graphics. Please give me solution.

switch off WINDOWS CLEARTYPE
see also this topic
https://casparcgforum.org/t/flash-template-giving-black-boxes-instead-of-transparancy/345

You can replace the templatehost files with the ones here:

https://drive.google.com/drive/folders/1sdVZjC0UCBWbw5LpUQs4PXaRqojCjWGa?usp=sharing

They enable cacheAsBitmap for your entire template.

Put them in your server folder and restart.

1 Like

Hi,
Try after interchanging key and fill out of your IO card and if not resolverd then it seems the issue is with clear type fonts,try these steps:
1.Go to Control Panel\Appearance and Personalization\Fonts
2.Adjust clear type text and Turn off clear type i.e Windows cleartype
3.Stop playing your template and start again.

Dear Sir,

Problem resolved with windows clear type font option.

Lot of thanks to everybody a specially to KD.Prasad Sir.

T&R
Hanumanth

Thank You so much Sir

Thank You So much Sir.

Thank you so much!!! This solved my issue!!!