I recently started using Caspar again, but I can only use it if it’s in my desktop area. I can’t even rename the folder because if I run a command, the server crashes and closes. Currently, I’m using casparcg-server-e12bfccecba4a8c050158a7b84e2f2b0d325faac-windows, which is the only version that works, but I have to keep the folder on the desktop and can’t rename it because the error of crashing and closing happens.
I am running it in administrator mode.
If I rename the folder, it crashes when executing a command.
I can only use it if I extract it with the name I downloaded.
The error occurs regardless of the version, from the oldest to the beta versions.
The Windows log points to an ntd.dll error, but this doesn’t make sense since it works on the desktop.
ntd.dll seems to be a typo, shouldn’t it read ntdll.dll?
Anyway, ntdll.dll is a system dll, that will be called a lot by any application. So maybe something else is causing the error. Can you provide Caspar’s log?
Hi
Based on the name of the folder you are not using the latest stable version downloaded from Github. I suggest you start by using a version from Girhub.
The only error I see is the one about mediascanner missing.
Some strange things I see is that you said that caspar was installed on your desktop but it seams to be at E:/Program Files\CasparCG.…
2 things about this
usually windows and program files are on C (not honestly needed)
if the files where truly on the desktop the config-file would be (usually) C:\USER\Desktop\folder\casparcg.config or something simular to this (Im writing on a Ubuntu so I cant check right now).
So I would advise
Create on the windows-drive (lets all it C) a folder called Temp.
download the latest stable version of casparcg.
extract casparcg to c:\temp\
in same folder as caspar.exe create a folder called media
move a mp4-file (lets call it xxx.mp4) to the media folder
start casparcg from restart-casparcg…bat
in the casparcg-window write “PLAY 1-10 xxx loop”. this should make your mp4-file to play at loop in the screen window.
This is a simple way of knowing if your server is working. I always have a couple of old mp4, png and html-templates that I know is working that I use for testing when ever I run in to any problem.
Yes, it is an unstable version because it’s the only one that works. None of the stable versions released (old or new) work, even when placed on the desktop. The beta version I’m using is the only one that functions, as long as it is on my desktop and the folder is not renamed. I have to extract the file exactly as I downloaded it.
Yes, I am using the E:/ directory because I copied (not moved) a program that works perfectly when on the desktop, but when placed in another directory such as C, D, or E, it simply crashes.
I just wanted to move it to another location to avoid cluttering my desktop. But I’ll test what you suggested.
Is this machine part of a corporate network? Is the user, that runs CasparCG at least a „Local Administrator“? - For me this sounds like a extremely weird situation.