Warning Flash call failed

Hi

I got a problem when I run a .ft-template on my CasparCG Server 2.

I have install, uninstall and install Flash player again from the adobe page by the browser, and I have also tried to uninstall and install by the links on the “server”-page on GitHub.

What I am doing wrong?

This is the log:

[warning] flash-player[._cg20.fth.720p5000|1280x720] Flash call failed:<invoke name="Add" returntype="xml"><arguments><number>1</number><string>E:/Template/LU_INFOSUB1_NEW_HD720.ft</string><true/><string></string><string><![CDATA[<templateData></templateData>]]></string></arguments></invoke>

This is my config:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <paths>
<media-path>E:/Media\</media-path>
<log-path>log/</log-path>
<data-path>data/</data-path>
<template-path>E:/Template\</template-path>
<font-path>font/</font-path>
  </paths>
  <lock-clear-phrase>secret</lock-clear-phrase>
  <channels>
 <channel>
    <video-mode>720p5000</video-mode>
    <consumers>
        <screen>
            <device>1</device>
            <aspect-ratio>default</aspect-ratio>
            <stretch>fill</stretch>
            <windowed>true</windowed>
            <key-only>false</key-only>
            <vsync>false</vsync>
            <borderless>false</borderless>
            <interactive>true</interactive>
            <always-on-top>false</always-on-top>
            <x>0</x>
            <y>0</y>
            <width>0</width>
            <height>0</height>
        </screen>
    </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>1</device>
      <key-device>2</key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>2</device>
      <key-device>2</key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>3</device>
	  <key-device>3</key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>4</device>
	  <key-device>4</key-device>
      <key-device></key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>5</device>
	  <key-device>5</key-device>
      <key-device></key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>6</device>
	  <key-device>6</key-device>
      <key-device></key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>7</device>
	  <key-device>7</key-device>
      <key-device></key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
<channel>
  <video-mode>1080i5000</video-mode>
  <consumers>
    <decklink>
      <device>8</device>
	  <key-device>8</key-device>
      <key-device></key-device>
      <embedded-audio>true</embedded-audio>
      <latency>normal</latency>
      <keyer>external</keyer>
      <key-only>false</key-only>
      <buffer-depth>3</buffer-depth>
    </decklink>
    <system-audio/>
  </consumers>
</channel>
  </channels>
  <controllers>
<tcp>
  <port>5250</port>
  <protocol>AMCP</protocol>
</tcp>
  </controllers>
  <amcp>
<media-server>
  <host>localhost</host>
  <port>8000</port>
</media-server>
  </amcp>
</configuration>

First of all: There is that button </> that should be used to format the config and code and log snippets.

Second: In your config get rid of these <key-device> lines, as they are wrong and, as long as you use <keyer>external</keyer> also unnecessary.

Third: We would need to see the part of the log, were caspar is booting and loads the modules (please use the </> button this time), to see, what is working and what not. By the way: What exact version of Caspar do you use? What version of Windows? And what Decklink card(s)?

Hi didikunz

Thanks for your answer:)

First: Thanks - i’ll do that.

Second: I use a BlackMagic DeckLink Quad 2 - and SDI 1& 2 is fill and key, the other SDI is for full-screen play-out, so I don’t need key for them. Schould I delete the <keyer>external</keyer> ?

Third:
CasparCG Server: 2.2.0.0
Windows 10 Pro
BlackMagic DeckLink Quad 2

Here is the top of the log:

[2019-01-18 10:58:34.006] [info]    ############################################################################
[2019-01-18 10:58:34.007] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2019-01-18 10:58:34.007] [info]    under the GNU General Public License GPLv3 or higher.
[2019-01-18 10:58:34.007] [info]    Please see LICENSE.TXT for details.
[2019-01-18 10:58:34.007] [info]    http://www.casparcg.com/
[2019-01-18 10:58:34.007] [info]    ############################################################################
[2019-01-18 10:58:34.007] [info]    Starting CasparCG Video and Graphics Playout Server 2.2.0 66a9e3e2 Stable
[2019-01-18 10:58:34.013] [info]    Initialized ffmpeg module.
[2019-01-18 10:58:34.013] [info]    Initialized oal module.
[2019-01-18 10:58:34.013] [info]    Initialized decklink module.
[2019-01-18 10:58:34.013] [info]    Initialized screen module.
[2019-01-18 10:58:34.162] [info]    Initialized html module.
[2019-01-18 10:58:35.535] [info]    Initialized flash module.
[2019-01-18 10:58:35.535] [info]    Initialized newtek module.
[2019-01-18 10:58:35.535] [info]    Initialized bluefish module.
[2019-01-18 10:58:35.536] [info]    Initialized image module.
[2019-01-18 10:58:35.536] [info]    "C:/CasparCG\CasparCG_Server_2\casparcg.config":
[2019-01-18 10:58:35.536] [info]    -----------------------------------------
[2019-01-18 10:58:35.536] [info]    <?xml version="1.0" encoding="utf-8"?>
[2019-01-18 10:58:35.536] [info]    <configuration>
[2019-01-18 10:58:35.536] [info]       <paths>
[2019-01-18 10:58:35.536] [info]          <media-path>E:/Media\</media-path>
[2019-01-18 10:58:35.536] [info]          <log-path>log/</log-path>
[2019-01-18 10:58:35.536] [info]          <data-path>data/</data-path>
[2019-01-18 10:58:35.536] [info]          <template-path>E:/Template\</template-path>
[2019-01-18 10:58:35.536] [info]          <font-path>font/</font-path>
[2019-01-18 10:58:35.536] [info]       </paths>
[2019-01-18 10:58:35.536] [info]       <lock-clear-phrase>secret</lock-clear-phrase>
[2019-01-18 10:58:35.536] [info]       <channels>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>1</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>2</key-device>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>2</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>2</key-device>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>3</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>3</key-device>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>4</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>4</key-device>
[2019-01-18 10:58:35.536] [info]                   <key-device/>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>5</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>5</key-device>
[2019-01-18 10:58:35.536] [info]                   <key-device/>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>6</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>6</key-device>
[2019-01-18 10:58:35.536] [info]                   <key-device/>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>7</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>7</key-device>
[2019-01-18 10:58:35.536] [info]                   <key-device/>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]          <channel>
[2019-01-18 10:58:35.536] [info]             <video-mode>1080i5000</video-mode>
[2019-01-18 10:58:35.536] [info]             <consumers>
[2019-01-18 10:58:35.536] [info]                <decklink>
[2019-01-18 10:58:35.536] [info]                   <device>8</device>
[2019-01-18 10:58:35.536] [info]                   <key-device>8</key-device>
[2019-01-18 10:58:35.536] [info]                   <key-device/>
[2019-01-18 10:58:35.536] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-18 10:58:35.536] [info]                   <latency>normal</latency>
[2019-01-18 10:58:35.536] [info]                   <keyer>external</keyer>
[2019-01-18 10:58:35.536] [info]                   <key-only>false</key-only>
[2019-01-18 10:58:35.536] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-18 10:58:35.536] [info]                </decklink>
[2019-01-18 10:58:35.536] [info]                <system-audio/>
[2019-01-18 10:58:35.536] [info]             </consumers>
[2019-01-18 10:58:35.536] [info]          </channel>
[2019-01-18 10:58:35.536] [info]       </channels>
[2019-01-18 10:58:35.536] [info]       <controllers>
[2019-01-18 10:58:35.536] [info]          <tcp>
[2019-01-18 10:58:35.536] [info]             <port>5250</port>
[2019-01-18 10:58:35.536] [info]             <protocol>AMCP</protocol>
[2019-01-18 10:58:35.536] [info]          </tcp>
[2019-01-18 10:58:35.536] [info]       </controllers>
[2019-01-18 10:58:35.536] [info]       <amcp>
[2019-01-18 10:58:35.536] [info]          <media-server>
[2019-01-18 10:58:35.536] [info]             <host>localhost</host>
[2019-01-18 10:58:35.536] [info]             <port>8000</port>
[2019-01-18 10:58:35.536] [info]          </media-server>
[2019-01-18 10:58:35.536] [info]       </amcp>
[2019-01-18 10:58:35.536] [info]    </configuration>
[2019-01-18 10:58:35.536] [info]    -----------------------------------------
[2019-01-18 10:58:36.850] [info]    Initializing OpenGL Device.
[2019-01-18 10:58:36.852] [info]    Initialized OpenGL 4.5.0 NVIDIA 411.95 NVIDIA Corporation
[2019-01-18 10:58:36.902] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2019-01-18 10:58:36.903] [info]    video_channel[1|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.904] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 2
[2019-01-18 10:58:36.905] [info]    video_channel[2|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.905] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 3
[2019-01-18 10:58:36.906] [info]    video_channel[3|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.906] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 4
[2019-01-18 10:58:36.907] [info]    video_channel[4|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.908] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 5
[2019-01-18 10:58:36.909] [info]    video_channel[5|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.910] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 6
[2019-01-18 10:58:36.911] [info]    video_channel[6|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.912] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 7
[2019-01-18 10:58:36.912] [info]    video_channel[7|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.913] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 8
[2019-01-18 10:58:36.914] [info]    video_channel[8|1080i5000] Successfully Initialized.
[2019-01-18 10:58:36.972] [info]    DeckLink Quad 2 [1-1|1080i5000] Enabled embedded-audio.
[2019-01-18 10:58:36.972] [info]    DeckLink Quad 2 [1-1|1080i5000] Disabled low-latency mode.
[2019-01-18 10:58:36.972] [info]    DeckLink Quad 2 [1-1|1080i5000] Enabled external keyer.
[2019-01-18 10:58:36.978] [info]    DeckLink Quad 2 [1-1|1080i5000] Initialized.
[2019-01-18 10:58:37.042] [info]    oal[1|1080i5000] Initialized.
[2019-01-18 10:58:37.060] [info]    DeckLink Quad 2 [1-1|1080i5000] Reference signal: not detected.
[2019-01-18 10:58:37.077] [info]    DeckLink Quad 2 [2-2|1080i5000] Enabled embedded-audio.
[2019-01-18 10:58:37.077] [info]    DeckLink Quad 2 [2-2|1080i5000] Disabled low-latency mode.
[2019-01-18 10:58:37.077] [error]   DeckLink Quad 2 [2-2|1080i5000] Failed to enable external keyer.
[2019-01-18 10:58:37.083] [info]    DeckLink Quad 2 [2-2|1080i5000] Initialized.
[2019-01-18 10:58:37.083] [info]    oal[2|1080i5000] Initialized.
[2019-01-18 10:58:37.127] [info]    DeckLink Quad 2 [3-3|1080i5000] Enabled embedded-audio.
[2019-01-18 10:58:37.127] [info]    DeckLink Quad 2 [3-3|1080i5000] Disabled low-latency mode.
[2019-01-18 10:58:37.127] [error]   DeckLink Quad 2 [3-3|1080i5000] Failed to enable external keyer.
[2019-01-18 10:58:37.132] [info]    DeckLink Quad 2 [3-3|1080i5000] Initialized.
[2019-01-18 10:58:37.133] [info]    oal[3|1080i5000] Initialized.
[2019-01-18 10:58:37.183] [info]    DeckLink Quad 2 [2-2|1080i5000] Reference signal: not detected.
[2019-01-18 10:58:37.195] [info]    DeckLink Quad 2 [4-4|1080i5000] Enabled embedded-audio.
[2019-01-18 10:58:37.195] [info]    DeckLink Quad 2 [4-4|1080i5000] Disabled low-latency mode.
[2019-01-18 10:58:37.195] [error]   DeckLink Quad 2 [4-4|1080i5000] Failed to enable external keyer.
[2019-01-18 10:58:37.200] [info]    DeckLink Quad 2 [4-4|1080i5000] Initialized.
[2019-01-18 10:58:37.201] [info]    oal[4|1080i5000] Initialized.
[2019-01-18 10:58:37.227] [info]    DeckLink Quad 2 [3-3|1080i5000] Reference signal: not detected.
[2019-01-18 10:58:37.275] [info]    [decklink_consumer] Uninitialized.
[2019-01-18 10:58:37.321] [info]    DeckLink Quad 2 [4-4|1080i5000] Reference signal: not detected.
[2019-01-18 10:58:37.275] [error]   Exception: C:\Program Files (x86)\Jenkins\workspace\casparcg-server-dep\2.2.x\src\modules\decklink\consumer\decklink_consumer.cpp(376): Throw in function void __cdecl caspar::decklink::decklink_consumer::enable_video(enum _BMDDisplayMode)
[2019-01-18 10:58:37.275] [error]   Dynamic exception type: class boost::exception_detail::clone_impl<struct caspar::caspar_exception>
[2019-01-18 10:58:37.275] [error]   [struct caspar::tag_msg_info * __ptr64] = DeckLink Quad 2 [5-5|1080i5000] Could not enable fill video output.
[2019-01-18 10:58:37.275] [error]   [struct caspar::tag_stacktrace_info * __ptr64] =  0# 0x00007FF7C41698AE in casparcg
[2019-01-18 10:58:37.275] [error]    1# 0x00007FF7C4198C50 in casparcg
[2019-01-18 10:58:37.275] [error]    2# 0x00007FF7C438DDF3 in casparcg
[2019-01-18 10:58:37.275] [error]    3# 0x00007FF7C4386961 in casparcg
[2019-01-18 10:58:37.275] [error]    4# 0x00007FF7C4388A01 in casparcg
[2019-01-18 10:58:37.275] [error]    5# 0x00007FF7C41D2438 in casparcg
[2019-01-18 10:58:37.275] [error]    6# 0x00007FF7C424DF5F in casparcg
[2019-01-18 10:58:37.275] [error]    7# 0x00007FF7C424B0E0 in casparcg
[2019-01-18 10:58:37.275] [error]    8# 0x00007FF7C41645C9 in casparcg
[2019-01-18 10:58:37.275] [error]    9# o_exp in ucrtbase
[2019-01-18 10:58:37.275] [error]   10# BaseThreadInitThunk in KERNEL32
[2019-01-18 10:58:37.275] [error]   11# RtlUserThreadStart in ntdll
[2019-01-18 10:58:37.275] [error]   
[2019-01-18 10:58:37.275] [error]   

[2019-01-18 10:58:37.275] [error]    0# 0x00007FF7C41698AE in casparcg
[2019-01-18 10:58:37.275] [error]    1# 0x00007FF7C41691DF in casparcg
[2019-01-18 10:58:37.275] [error]    2# 0x00007FF7C460CDC7 in casparcg
[2019-01-18 10:58:37.275] [error]    3# _C_specific_handler in VCRUNTIME140
[2019-01-18 10:58:37.275] [error]    4# _TypeMatch in VCRUNTIME140
[2019-01-18 10:58:37.275] [error]    5# RtlCaptureContext in ntdll
[2019-01-18 10:58:37.275] [error]    6# 0x00007FF7C41967BF in casparcg
[2019-01-18 10:58:37.275] [error]    7# 0x00007FF7C4198D12 in casparcg
[2019-01-18 10:58:37.275] [error]    8# 0x00007FF7C416CDB3 in casparcg
[2019-01-18 10:58:37.275] [error]    9# 0x00007FF7C417077C in casparcg
[2019-01-18 10:58:37.275] [error]   10# 0x00007FF7C455C638 in casparcg
[2019-01-18 10:58:37.275] [error]   11# BaseThreadInitThunk in KERNEL32
[2019-01-18 10:58:37.275] [error]   12# RtlUserThreadStart in ntdll
[2019-01-18 10:58:37.275] [error]   
[2019-01-18 10:58:37.381] [info]    oal[5|1080i5000] Initialized.
[2019-01-18 10:58:37.471] [info]    DeckLink Quad 2 [6-6|1080i5000] Enabled embedded-audio.
[2019-01-18 10:58:37.472] [info]    DeckLink Quad 2 [6-6|1080i5000] Disabled low-latency mode.
[2019-01-18 10:58:37.472] [error]   DeckLink Quad 2 [6-6|1080i5000] Failed to enable external keyer.
[2019-01-18 10:58:37.479] [info]    DeckLink Quad 2 [6-6|1080i5000] Initialized.
[2019-01-18 10:58:37.481] [info]    oal[6|1080i5000] Initialized.
[2019-01-18 10:58:37.558] [info]    DeckLink Quad 2 [6-6|1080i5000] Reference signal: not detected.
[2019-01-18 10:58:37.587] [info]    DeckLink Quad 2 [7-7|1080i5000] Enabled embedded-audio.
[2019-01-18 10:58:37.587] [info]    DeckLink Quad 2 [7-7|1080i5000] Disabled low-latency mode.
[2019-01-18 10:58:37.587] [error]   DeckLink Quad 2 [7-7|1080i5000] Failed to enable external keyer.
[2019-01-18 10:58:37.595] [info]    DeckLink Quad 2 [7-7|1080i5000] Initialized.
[2019-01-18 10:58:37.597] [info]    oal[7|1080i5000] Initialized.
[2019-01-18 10:58:37.682] [info]    DeckLink Quad 2 [7-7|1080i5000] Reference signal: not detected.
[2019-01-18 10:58:37.705] [info]    DeckLink Quad 2 [8-8|1080i5000] Enabled embedded-audio.
[2019-01-18 10:58:37.705] [info]    DeckLink Quad 2 [8-8|1080i5000] Disabled low-latency mode.
[2019-01-18 10:58:37.705] [error]   DeckLink Quad 2 [8-8|1080i5000] Failed to enable external keyer.
[2019-01-18 10:58:37.725] [info]    DeckLink Quad 2 [8-8|1080i5000] Initialized.
[2019-01-18 10:58:37.727] [info]    oal[8|1080i5000] Initialized.
[2019-01-18 10:58:37.727] [info]    Initialized channels.
[2019-01-18 10:58:37.732] [info]    Initialized controllers.
[2019-01-18 10:58:37.732] [info]    Initialized osc.
[2019-01-18 10:58:37.807] [info]    DeckLink Quad 2 [8-8|1080i5000] Reference signal: not detected.
[2019-01-18 10:59:48.084] [info]    async_event_server[:5250] Accepted connection from 127.0.0.1 (1 connections).
[2019-01-18 10:59:48.141] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-01-18 10:59:48.142] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-01-18 10:59:48.148] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-01-18 10:59:48.148] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5000 PLAYING\r\n2 1080i5000 PLAYING\r\n3 1080i5000 PLAYING\r\n4 1080i5000 PLAYING\r\n5 1080i5000 PLAYING\r\n6 1080i5000 PLAYING\r\n7 1080i5000 PLAYING\r\n8 1080i5000 PLAYING\r\n\r\n
[2019-01-18 10:59:48.158] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-01-18 10:59:48.177] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-01-18 10:59:48.185] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-01-18 10:59:48.198] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-01-18 10:59:48.498] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-01-18 10:59:48.507] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-01-18 10:59:48.518] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-01-18 10:59:48.533] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-01-18 10:59:48.542] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-01-18 10:59:48.551] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-01-18 10:59:50.176] [error]   Failed to connect to media-scanner. Is it running? 
[2019-01-18 10:59:50.176] [error]   Reason: Connection refused
[2019-01-18 10:59:50.177] [info]    Sent message to 127.0.0.1:501 CLS FAILED\r\n
[2019-01-18 10:59:52.183] [error]   Failed to connect to media-scanner. Is it running? 
[2019-01-18 10:59:52.183] [error]   Reason: Connection refused
[2019-01-18 10:59:52.183] [info]    Sent message to 127.0.0.1:501 TLS FAILED\r\n
[2019-01-18 10:59:52.185] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2019-01-18 10:59:54.195] [error]   Failed to connect to media-scanner. Is it running? 
[2019-01-18 10:59:54.195] [error]   Reason: Connection refused
[2019-01-18 10:59:54.195] [info]    Sent message to 127.0.0.1:501 THUMBNAIL LIST FAILED\r\n
[2019-01-18 10:59:54.196] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-01-18 10:59:54.196] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5000 PLAYING\r\n2 1080i5000 PLAYING\r\n3 1080i5000 PLAYING\r\n4 1080i5000 PLAYING\r\n5 1080i5000 PLAYING\r\n6 1080i5000 PLAYING\r\n7 1080i5000 PLAYING\r\n8 1080i5000 PLAYING\r\n\r\n
[2019-01-18 10:59:56.204] [error]   Failed to connect to media-scanner. Is it running? 
[2019-01-18 10:59:56.204] [error]   Reason: Connection refused

There are a few errors reported because the cards could not be switched to external keyer, so you should change <keyer>external</keyer> to <keyer>default</keyer> on all channels that are not set to fill & key mode in the control panel applet. The second thing I saw from the log is, that you did not run the scanner.exe program. In Caspar 2.2 that program must always run alongside the server to make the query commands work. What I can not see from the log is any problem with the Flash player. It get’s initialized as it should.

But what I see now, and what I missed before from your first post, is, that it tries to load the template host called ._cg20.fth.720p5000|1280x720. This filename starts with a dot. So it looks like files downloaded with a mac. These files can always safely be removed on Windows. In this case you need to go to your template path and remove everything that starts with a dot. Leaving everything there that does NOT start with a dot. After that restart Caspar and it should work.

Hi again

Now I have changed the key-settings for the channels there have no key.

Sorry, but the media scanner was running - it was not in the part of the log i’ll send you.

Theres no files beginning with a dot (see photo).

But now i have deleted all of them on my template directory, restarted Server and some new files was created. Still the same fail…:

[2019-01-19 21:58:45.087] [info]    ############################################################################
[2019-01-19 21:58:45.088] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2019-01-19 21:58:45.088] [info]    under the GNU General Public License GPLv3 or higher.
[2019-01-19 21:58:45.088] [info]    Please see LICENSE.TXT for details.
[2019-01-19 21:58:45.088] [info]    http://www.casparcg.com/
[2019-01-19 21:58:45.088] [info]    ############################################################################
[2019-01-19 21:58:45.088] [info]    Starting CasparCG Video and Graphics Playout Server 2.2.0 66a9e3e2 Stable
[2019-01-19 21:58:45.095] [info]    Initialized ffmpeg module.
[2019-01-19 21:58:45.095] [info]    Initialized oal module.
[2019-01-19 21:58:45.095] [info]    Initialized decklink module.
[2019-01-19 21:58:45.096] [info]    Initialized screen module.
[2019-01-19 21:58:45.151] [info]    Initialized html module.
[2019-01-19 21:58:45.311] [info]    Initialized flash module.
[2019-01-19 21:58:45.312] [info]    Initialized newtek module.
[2019-01-19 21:58:45.312] [info]    Initialized bluefish module.
[2019-01-19 21:58:45.312] [info]    Initialized image module.
[2019-01-19 21:58:45.313] [info]    "C:/CasparCG\CasparCG_Server_2\casparcg.config":
[2019-01-19 21:58:45.313] [info]    -----------------------------------------
[2019-01-19 21:58:45.313] [info]    <?xml version="1.0" encoding="utf-8"?>
[2019-01-19 21:58:45.313] [info]    <configuration>
[2019-01-19 21:58:45.313] [info]       <paths>
[2019-01-19 21:58:45.313] [info]          <media-path>E:/Media\</media-path>
[2019-01-19 21:58:45.313] [info]          <log-path>log/</log-path>
[2019-01-19 21:58:45.313] [info]          <data-path>data/</data-path>
[2019-01-19 21:58:45.313] [info]          <template-path>E:/Template\</template-path>
[2019-01-19 21:58:45.313] [info]          <font-path>font/</font-path>
[2019-01-19 21:58:45.313] [info]       </paths>
[2019-01-19 21:58:45.313] [info]       <lock-clear-phrase>secret</lock-clear-phrase>
[2019-01-19 21:58:45.313] [info]       <channels>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>1</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>2</key-device>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>external</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>2</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>2</key-device>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>external</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>3</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>3</key-device>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>default</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>4</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>4</key-device>
[2019-01-19 21:58:45.313] [info]                   <key-device/>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>default</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>5</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>5</key-device>
[2019-01-19 21:58:45.313] [info]                   <key-device/>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>default</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>6</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>6</key-device>
[2019-01-19 21:58:45.313] [info]                   <key-device/>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>default</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>7</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>7</key-device>
[2019-01-19 21:58:45.313] [info]                   <key-device/>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>default</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]          <channel>
[2019-01-19 21:58:45.313] [info]             <video-mode>1080i5000</video-mode>
[2019-01-19 21:58:45.313] [info]             <consumers>
[2019-01-19 21:58:45.313] [info]                <decklink>
[2019-01-19 21:58:45.313] [info]                   <device>8</device>
[2019-01-19 21:58:45.313] [info]                   <key-device>8</key-device>
[2019-01-19 21:58:45.313] [info]                   <key-device/>
[2019-01-19 21:58:45.313] [info]                   <embedded-audio>true</embedded-audio>
[2019-01-19 21:58:45.313] [info]                   <latency>normal</latency>
[2019-01-19 21:58:45.313] [info]                   <keyer>default</keyer>
[2019-01-19 21:58:45.313] [info]                   <key-only>false</key-only>
[2019-01-19 21:58:45.313] [info]                   <buffer-depth>3</buffer-depth>
[2019-01-19 21:58:45.313] [info]                </decklink>
[2019-01-19 21:58:45.313] [info]                <system-audio/>
[2019-01-19 21:58:45.313] [info]             </consumers>
[2019-01-19 21:58:45.313] [info]          </channel>
[2019-01-19 21:58:45.313] [info]       </channels>
[2019-01-19 21:58:45.313] [info]       <controllers>
[2019-01-19 21:58:45.313] [info]          <tcp>
[2019-01-19 21:58:45.313] [info]             <port>5250</port>
[2019-01-19 21:58:45.313] [info]             <protocol>AMCP</protocol>
[2019-01-19 21:58:45.313] [info]          </tcp>
[2019-01-19 21:58:45.313] [info]       </controllers>
[2019-01-19 21:58:45.313] [info]       <amcp>
[2019-01-19 21:58:45.313] [info]          <media-server>
[2019-01-19 21:58:45.313] [info]             <host>localhost</host>
[2019-01-19 21:58:45.313] [info]             <port>8000</port>
[2019-01-19 21:58:45.313] [info]          </media-server>
[2019-01-19 21:58:45.313] [info]       </amcp>
[2019-01-19 21:58:45.313] [info]    </configuration>
[2019-01-19 21:58:45.313] [info]    -----------------------------------------
[2019-01-19 21:58:46.696] [info]    Initializing OpenGL Device.
[2019-01-19 21:58:46.698] [info]    Initialized OpenGL 4.5.0 NVIDIA 411.95 NVIDIA Corporation
[2019-01-19 21:58:46.737] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2019-01-19 21:58:46.738] [info]    video_channel[1|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.739] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 2
[2019-01-19 21:58:46.739] [info]    video_channel[2|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.740] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 3
[2019-01-19 21:58:46.741] [info]    video_channel[3|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.741] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 4
[2019-01-19 21:58:46.742] [info]    video_channel[4|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.744] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 5
[2019-01-19 21:58:46.744] [info]    video_channel[5|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.745] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 6
[2019-01-19 21:58:46.745] [info]    video_channel[6|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.747] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 7
[2019-01-19 21:58:46.747] [info]    video_channel[7|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.748] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 8
[2019-01-19 21:58:46.748] [info]    video_channel[8|1080i5000] Successfully Initialized.
[2019-01-19 21:58:46.776] [info]    DeckLink Quad 2 [1-1|1080i5000] Enabled embedded-audio.
[2019-01-19 21:58:46.777] [info]    DeckLink Quad 2 [1-1|1080i5000] Disabled low-latency mode.
[2019-01-19 21:58:46.777] [info]    DeckLink Quad 2 [1-1|1080i5000] Enabled external keyer.
[2019-01-19 21:58:46.784] [info]    DeckLink Quad 2 [1-1|1080i5000] Initialized.
[2019-01-19 21:58:46.854] [info]    oal[1|1080i5000] Initialized.
[2019-01-19 21:58:46.873] [info]    DeckLink Quad 2 [1-1|1080i5000] Reference signal: not detected.
[2019-01-19 21:58:46.889] [info]    DeckLink Quad 2 [2-2|1080i5000] Enabled embedded-audio.
[2019-01-19 21:58:46.889] [info]    DeckLink Quad 2 [2-2|1080i5000] Disabled low-latency mode.
[2019-01-19 21:58:46.889] [error]   DeckLink Quad 2 [2-2|1080i5000] Failed to enable external keyer.
[2019-01-19 21:58:46.894] [info]    DeckLink Quad 2 [2-2|1080i5000] Initialized.
[2019-01-19 21:58:46.895] [info]    oal[2|1080i5000] Initialized.
[2019-01-19 21:58:46.937] [info]    DeckLink Quad 2 [3-3|1080i5000] Enabled embedded-audio.
[2019-01-19 21:58:46.937] [info]    DeckLink Quad 2 [3-3|1080i5000] Disabled low-latency mode.
[2019-01-19 21:58:46.937] [error]   DeckLink Quad 2 [3-3|1080i5000] Failed to enable external keyer.
[2019-01-19 21:58:46.942] [info]    DeckLink Quad 2 [3-3|1080i5000] Initialized.
[2019-01-19 21:58:46.943] [info]    oal[3|1080i5000] Initialized.
[2019-01-19 21:58:46.957] [info]    DeckLink Quad 2 [2-2|1080i5000] Reference signal: not detected.
[2019-01-19 21:58:46.999] [info]    DeckLink Quad 2 [4-4|1080i5000] Enabled embedded-audio.
[2019-01-19 21:58:46.999] [info]    DeckLink Quad 2 [4-4|1080i5000] Disabled low-latency mode.
[2019-01-19 21:58:46.999] [error]   DeckLink Quad 2 [4-4|1080i5000] Failed to enable external keyer.
[2019-01-19 21:58:47.005] [info]    DeckLink Quad 2 [4-4|1080i5000] Initialized.
[2019-01-19 21:58:47.006] [info]    oal[4|1080i5000] Initialized.
[2019-01-19 21:58:47.041] [info]    DeckLink Quad 2 [3-3|1080i5000] Reference signal: not detected.
[2019-01-19 21:58:47.076] [info]    [decklink_consumer] Uninitialized.
[2019-01-19 21:58:47.085] [info]    DeckLink Quad 2 [4-4|1080i5000] Reference signal: not detected.
[2019-01-19 21:58:47.075] [error]   Exception: C:\Program Files (x86)\Jenkins\workspace\casparcg-server-dep\2.2.x\src\modules\decklink\consumer\decklink_consumer.cpp(376): Throw in function void __cdecl caspar::decklink::decklink_consumer::enable_video(enum _BMDDisplayMode)
[2019-01-19 21:58:47.075] [error]   Dynamic exception type: class boost::exception_detail::clone_impl<struct caspar::caspar_exception>
[2019-01-19 21:58:47.075] [error]   [struct caspar::tag_msg_info * __ptr64] = DeckLink Quad 2 [5-5|1080i5000] Could not enable fill video output.
[2019-01-19 21:58:47.075] [error]   [struct caspar::tag_stacktrace_info * __ptr64] =  0# 0x00007FF7AF0B98AE in casparcg
[2019-01-19 21:58:47.075] [error]    1# 0x00007FF7AF0E8C50 in casparcg
[2019-01-19 21:58:47.075] [error]    2# 0x00007FF7AF2DDDF3 in casparcg
[2019-01-19 21:58:47.075] [error]    3# 0x00007FF7AF2D6961 in casparcg
[2019-01-19 21:58:47.075] [error]    4# 0x00007FF7AF2D8A01 in casparcg
[2019-01-19 21:58:47.075] [error]    5# 0x00007FF7AF122438 in casparcg
[2019-01-19 21:58:47.075] [error]    6# 0x00007FF7AF19DF5F in casparcg
[2019-01-19 21:58:47.075] [error]    7# 0x00007FF7AF19B0E0 in casparcg
[2019-01-19 21:58:47.075] [error]    8# 0x00007FF7AF0B45C9 in casparcg
[2019-01-19 21:58:47.075] [error]    9# o_exp in ucrtbase
[2019-01-19 21:58:47.075] [error]   10# BaseThreadInitThunk in KERNEL32
[2019-01-19 21:58:47.075] [error]   11# RtlUserThreadStart in ntdll
[2019-01-19 21:58:47.075] [error]   
[2019-01-19 21:58:47.075] [error]   

[2019-01-19 21:58:47.075] [error]    0# 0x00007FF7AF0B98AE in casparcg
[2019-01-19 21:58:47.075] [error]    1# 0x00007FF7AF0B91DF in casparcg
[2019-01-19 21:58:47.075] [error]    2# 0x00007FF7AF55CDC7 in casparcg
[2019-01-19 21:58:47.075] [error]    3# _C_specific_handler in VCRUNTIME140
[2019-01-19 21:58:47.075] [error]    4# _TypeMatch in VCRUNTIME140
[2019-01-19 21:58:47.075] [error]    5# RtlCaptureContext in ntdll
[2019-01-19 21:58:47.075] [error]    6# 0x00007FF7AF0E67BF in casparcg
[2019-01-19 21:58:47.075] [error]    7# 0x00007FF7AF0E8D12 in casparcg
[2019-01-19 21:58:47.075] [error]    8# 0x00007FF7AF0BCDB3 in casparcg
[2019-01-19 21:58:47.075] [error]    9# 0x00007FF7AF0C077C in casparcg
[2019-01-19 21:58:47.075] [error]   10# 0x00007FF7AF4AC638 in casparcg
[2019-01-19 21:58:47.075] [error]   11# BaseThreadInitThunk in KERNEL32
[2019-01-19 21:58:47.075] [error]   12# RtlUserThreadStart in ntdll
[2019-01-19 21:58:47.075] [error]   
[2019-01-19 21:58:47.266] [info]    oal[5|1080i5000] Initialized.
[2019-01-19 21:58:47.352] [info]    DeckLink Quad 2 [6-6|1080i5000] Enabled embedded-audio.
[2019-01-19 21:58:47.352] [info]    DeckLink Quad 2 [6-6|1080i5000] Disabled low-latency mode.
[2019-01-19 21:58:47.353] [error]   DeckLink Quad 2 [6-6|1080i5000] Failed to enable external keyer.
[2019-01-19 21:58:47.357] [info]    DeckLink Quad 2 [6-6|1080i5000] Initialized.
[2019-01-19 21:58:47.358] [info]    oal[6|1080i5000] Initialized.
[2019-01-19 21:58:47.451] [info]    DeckLink Quad 2 [6-6|1080i5000] Reference signal: not detected.
[2019-01-19 21:58:47.468] [info]    DeckLink Quad 2 [7-7|1080i5000] Enabled embedded-audio.
[2019-01-19 21:58:47.468] [info]    DeckLink Quad 2 [7-7|1080i5000] Disabled low-latency mode.
[2019-01-19 21:58:47.468] [error]   DeckLink Quad 2 [7-7|1080i5000] Failed to enable external keyer.
[2019-01-19 21:58:47.472] [info]    DeckLink Quad 2 [7-7|1080i5000] Initialized.
[2019-01-19 21:58:47.473] [info]    oal[7|1080i5000] Initialized.
[2019-01-19 21:58:47.536] [info]    DeckLink Quad 2 [7-7|1080i5000] Reference signal: not detected.
[2019-01-19 21:58:47.589] [info]    DeckLink Quad 2 [8-8|1080i5000] Enabled embedded-audio.
[2019-01-19 21:58:47.589] [info]    DeckLink Quad 2 [8-8|1080i5000] Disabled low-latency mode.
[2019-01-19 21:58:47.589] [error]   DeckLink Quad 2 [8-8|1080i5000] Failed to enable external keyer.
[2019-01-19 21:58:47.593] [info]    DeckLink Quad 2 [8-8|1080i5000] Initialized.
[2019-01-19 21:58:47.594] [info]    oal[8|1080i5000] Initialized.
[2019-01-19 21:58:47.594] [info]    Initialized channels.
[2019-01-19 21:58:47.601] [info]    Initialized controllers.
[2019-01-19 21:58:47.601] [info]    Initialized osc.
[2019-01-19 21:58:47.700] [info]    DeckLink Quad 2 [8-8|1080i5000] Reference signal: not detected.
[2019-01-19 21:58:48.306] [info]    async_event_server[:5250] Accepted connection from 127.0.0.1 (1 connections).
[2019-01-19 21:58:48.307] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-01-19 21:58:48.307] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-01-19 21:58:48.317] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-01-19 21:58:48.317] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5000 PLAYING\r\n2 1080i5000 PLAYING\r\n3 1080i5000 PLAYING\r\n4 1080i5000 PLAYING\r\n5 1080i5000 PLAYING\r\n6 1080i5000 PLAYING\r\n7 1080i5000 PLAYING\r\n8 1080i5000 PLAYING\r\n\r\n
[2019-01-19 21:58:48.329] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-01-19 21:58:48.350] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-01-19 21:58:48.360] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-01-19 21:58:48.378] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-01-19 21:58:48.390] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 21:58:48.410] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 21:58:48.411] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2019-01-19 21:58:48.456] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 21:59:00.292] [info]    Received message from 127.0.0.1: CG 1-20 ADD 1 "PHONE" 1 "<templateData></templateData>"\r\n
[2019-01-19 21:59:00.297] [info]    flash[E:/Template/\._cg20.fth.1080i5000|0] Initialized
[2019-01-19 21:59:00.386] [info]    flash-player[._cg20.fth.1080i5000|1920x1080] Initialized.
[2019-01-19 21:59:00.386] [warning] flash-player[._cg20.fth.1080i5000|1920x1080] Flash call failed:<invoke name="Add" returntype="xml"><arguments><number>1</number><string>E:/Template/PHONE.ft</string><true/><string></string><string><![CDATA[<templateData></templateData>]]></string></arguments></invoke>
[2019-01-19 21:59:00.455] [info]    Sent message to 127.0.0.1:202 CG OK\r\n
[2019-01-19 21:59:03.826] [info]    Received message from 127.0.0.1: CG 1-20 STOP 1\r\n
[2019-01-19 21:59:03.827] [info]    Sent message to 127.0.0.1:202 CG OK\r\n
[2019-01-19 21:59:03.827] [warning] flash-player[._cg20.fth.1080i5000|1920x1080] Flash call failed:<invoke name="Stop" returntype="xml"><arguments><array><property id="0"><number>1</number></property></array><number>0</number></arguments></invoke>
[2019-01-19 21:59:32.827] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-01-19 21:59:32.828] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-01-19 21:59:32.837] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-01-19 21:59:32.837] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5000 PLAYING\r\n2 1080i5000 PLAYING\r\n3 1080i5000 PLAYING\r\n4 1080i5000 PLAYING\r\n5 1080i5000 PLAYING\r\n6 1080i5000 PLAYING\r\n7 1080i5000 PLAYING\r\n8 1080i5000 PLAYING\r\n\r\n
[2019-01-19 21:59:32.856] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-01-19 21:59:32.873] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-01-19 21:59:32.898] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-01-19 21:59:32.904] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 21:59:32.911] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-01-19 21:59:32.922] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 21:59:32.923] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2019-01-19 21:59:32.986] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:00:32.933] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-01-19 22:00:32.934] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-01-19 22:00:32.948] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-01-19 22:00:32.949] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5000 PLAYING\r\n2 1080i5000 PLAYING\r\n3 1080i5000 PLAYING\r\n4 1080i5000 PLAYING\r\n5 1080i5000 PLAYING\r\n6 1080i5000 PLAYING\r\n7 1080i5000 PLAYING\r\n8 1080i5000 PLAYING\r\n\r\n
[2019-01-19 22:00:32.976] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-01-19 22:00:32.991] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-01-19 22:00:33.028] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-01-19 22:00:33.054] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-01-19 22:00:33.064] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:00:33.081] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:00:33.082] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2019-01-19 22:00:33.127] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:01:33.093] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-01-19 22:01:33.094] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-01-19 22:01:33.111] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-01-19 22:01:33.112] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5000 PLAYING\r\n2 1080i5000 PLAYING\r\n3 1080i5000 PLAYING\r\n4 1080i5000 PLAYING\r\n5 1080i5000 PLAYING\r\n6 1080i5000 PLAYING\r\n7 1080i5000 PLAYING\r\n8 1080i5000 PLAYING\r\n\r\n
[2019-01-19 22:01:33.129] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-01-19 22:01:33.145] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-01-19 22:01:33.160] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-01-19 22:01:33.186] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-01-19 22:01:33.191] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:01:33.223] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:01:33.225] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2019-01-19 22:01:33.290] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:02:33.227] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-01-19 22:02:33.228] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-01-19 22:02:33.240] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-01-19 22:02:33.241] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5000 PLAYING\r\n2 1080i5000 PLAYING\r\n3 1080i5000 PLAYING\r\n4 1080i5000 PLAYING\r\n5 1080i5000 PLAYING\r\n6 1080i5000 PLAYING\r\n7 1080i5000 PLAYING\r\n8 1080i5000 PLAYING\r\n\r\n
[2019-01-19 22:02:33.261] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-01-19 22:02:33.272] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-01-19 22:02:33.298] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-01-19 22:02:33.317] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-01-19 22:02:33.321] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:02:33.346] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:02:33.347] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2019-01-19 22:02:33.470] [info]    Sent more than 512 bytes to 127.0.0.1
[2019-01-19 22:03:24.847] [info]    Received message from Console: q\r\n
[2019-01-19 22:03:24.849] [info]    async_event_server[:5250] Client 127.0.0.1 disconnected (0 connections).

Hmmm. I can still see the error with the doted file, see 21:59:00.386 in your log. Are you sure, that you can see everything, also hidden files?

It works!

It was the hidden files in Windows there was starting with a dot! After deleting alle the files with a dot, CasparCG Server works fint.

Thanks for your help:)