Hi,
I’m having an issue with CasperCG on my windows 11 PC. Video plays fine but the audio struggles and stutters through. It’s got a i7-12700f 2.16Hz, 32gb ram, RTX 3060 Ti.
There are other errors in the log, I’m not sure what they are referring too. Flash templates play out fine.
Any help would be appreciated, thanks.
LOG:
[2022-10-26 11:37:33.278] [info] <?xml version="1.0" encoding="utf-8"?>
[2022-10-26 11:37:33.278] [info] <configuration>
[2022-10-26 11:37:33.278] [info] <paths>
[2022-10-26 11:37:33.278] [info] <media-path>C:/CasparCG 2/media/</media-path>
[2022-10-26 11:37:33.278] [info] <log-path>C:/CasparCG 2/log/</log-path>
[2022-10-26 11:37:33.278] [info] <data-path>C:/CasparCG 2/data/</data-path>
[2022-10-26 11:37:33.278] [info] <template-path>C:/CasparCG 2/templates/</template-path>
[2022-10-26 11:37:33.278] [info] </paths>
[2022-10-26 11:37:33.278] [info] <flash>
[2022-10-26 11:37:33.278] [info] <enabled>true</enabled>
[2022-10-26 11:37:33.278] [info] <buffer-depth>auto</buffer-depth>
[2022-10-26 11:37:33.278] [info] </flash>
[2022-10-26 11:37:33.278] [info] <channels>
[2022-10-26 11:37:33.278] [info] <channel>
[2022-10-26 11:37:33.278] [info] <video-mode>1080i5994</video-mode>
[2022-10-26 11:37:33.278] [info] <consumers>
[2022-10-26 11:37:33.278] [info] <decklink>
[2022-10-26 11:37:33.278] [info] <device>1</device>
[2022-10-26 11:37:33.278] [info] <embedded-audio>true</embedded-audio>
[2022-10-26 11:37:33.278] [info] <latency>normal</latency>
[2022-10-26 11:37:33.278] [info] <keyer>external</keyer>
[2022-10-26 11:37:33.278] [info] <key-only>false</key-only>
[2022-10-26 11:37:33.278] [info] <buffer-depth>3</buffer-depth>
[2022-10-26 11:37:33.278] [info] </decklink>
[2022-10-26 11:37:33.278] [info] </consumers>
[2022-10-26 11:37:33.278] [info] </channel>
[2022-10-26 11:37:33.278] [info] <channel>
[2022-10-26 11:37:33.278] [info] <video-mode>1080i5994</video-mode>
[2022-10-26 11:37:33.278] [info] <consumers>
[2022-10-26 11:37:33.278] [info] <decklink>
[2022-10-26 11:37:33.278] [info] <device>2</device>
[2022-10-26 11:37:33.278] [info] <embedded-audio>true</embedded-audio>
[2022-10-26 11:37:33.278] [info] <latency>normal</latency>
[2022-10-26 11:37:33.278] [info] <keyer>external</keyer>
[2022-10-26 11:37:33.278] [info] <key-only>false</key-only>
[2022-10-26 11:37:33.278] [info] <buffer-depth>3</buffer-depth>
[2022-10-26 11:37:33.278] [info] </decklink>
[2022-10-26 11:37:33.278] [info] </consumers>
[2022-10-26 11:37:33.278] [info] </channel>
[2022-10-26 11:37:33.278] [info] </channels>
[2022-10-26 11:37:33.278] [info] <controllers>
[2022-10-26 11:37:33.278] [info] <tcp>
[2022-10-26 11:37:33.278] [info] <port>5250</port>
[2022-10-26 11:37:33.278] [info] <protocol>AMCP</protocol>
[2022-10-26 11:37:33.278] [info] </tcp>
[2022-10-26 11:37:33.278] [info] </controllers>
[2022-10-26 11:37:33.278] [info] <amcp>
[2022-10-26 11:37:33.278] [info] <media-server>
[2022-10-26 11:37:33.278] [info] <host>Localhost</host>
[2022-10-26 11:37:33.278] [info] <port>8000</port>
[2022-10-26 11:37:33.278] [info] </media-server>
[2022-10-26 11:37:33.278] [info] </amcp>
[2022-10-26 11:37:33.278] [info] </configuration>
[2022-10-26 11:37:33.278] [info] -----------------------------------------
[2022-10-26 11:37:33.281] [info] Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2022-10-26 11:37:33.281] [info] video_channel[1|1080i5994] Successfully Initialized.
[2022-10-26 11:37:33.281] [info] Initialized OpenGL Accelerated GPU Image Mixer for channel 2
[2022-10-26 11:37:33.281] [info] video_channel[2|1080i5994] Successfully Initialized.
[2022-10-26 11:37:33.287] [info] [decklink_consumer] Uninitialized.
[2022-10-26 11:37:33.287] [error] Exception: C:\Program Files (x86)\Jenkins\workspace\casparcg-server-dep\master\src\modules\decklink\consumer\decklink_consumer.cpp(441): Throw in function void __cdecl caspar::decklink::decklink_consumer::enable_video(enum _BMDDisplayMode)
[2022-10-26 11:37:33.287] [error] Dynamic exception type: class boost::exception_detail::clone_impl<struct caspar::caspar_exception>
[2022-10-26 11:37:33.287] [error] [struct caspar::tag_msg_info * __ptr64] = DeckLink Duo 2 [1-1|1080i5994] Could not enable fill video output.
[2022-10-26 11:37:33.287] [error] [struct caspar::tag_stacktrace_info * __ptr64] = 0# 0x00007FF74495A53E in casparcg
[2022-10-26 11:37:33.287] [error] 1# 0x00007FF7449935B0 in casparcg
[2022-10-26 11:37:33.287] [error] 2# 0x00007FF744BC1433 in casparcg
[2022-10-26 11:37:33.287] [error] 3# 0x00007FF744BB9D71 in casparcg
[2022-10-26 11:37:33.287] [error] 4# 0x00007FF744BBC071 in casparcg
[2022-10-26 11:37:33.287] [error] 5# 0x00007FF7449AAF38 in casparcg
[2022-10-26 11:37:33.287] [error] 6# 0x00007FF744A4D5F2 in casparcg
[2022-10-26 11:37:33.287] [error] 7# 0x00007FF744A49F80 in casparcg
[2022-10-26 11:37:33.287] [error] 8# 0x00007FF744955279 in casparcg
[2022-10-26 11:37:33.287] [error] 9# recalloc in ucrtbase
[2022-10-26 11:37:33.287] [error] 10# BaseThreadInitThunk in KERNEL32
[2022-10-26 11:37:33.287] [error] 11# RtlUserThreadStart in ntdll
[2022-10-26 11:37:33.287] [error]
[2022-10-26 11:37:33.287] [error]
[2022-10-26 11:37:33.287] [error] 0# 0x00007FF74495A53E in casparcg
[2022-10-26 11:37:33.287] [error] 1# 0x00007FF744959E6F in casparcg
[2022-10-26 11:37:33.287] [error] 2# 0x00007FF744E57B3A in casparcg
[2022-10-26 11:37:33.287] [error] 3# 0x00007FFA6EBE1030 in VCRUNTIME140
[2022-10-26 11:37:33.287] [error] 4# is_exception_typeof in VCRUNTIME140
[2022-10-26 11:37:33.287] [error] 5# RtlCaptureContext2 in ntdll
[2022-10-26 11:37:33.287] [error] 6# 0x00007FF7449912EF in casparcg
[2022-10-26 11:37:33.287] [error] 7# 0x00007FF744993683 in casparcg
[2022-10-26 11:37:33.287] [error] 8# 0x00007FF74495DA1D in casparcg
[2022-10-26 11:37:33.287] [error] 9# 0x00007FF7449612DD in casparcg
[2022-10-26 11:37:33.287] [error] 10# 0x00007FF744DA0C28 in casparcg
[2022-10-26 11:37:33.287] [error] 11# BaseThreadInitThunk in KERNEL32
[2022-10-26 11:37:33.287] [error] 12# RtlUserThreadStart in ntdll
[2022-10-26 11:37:33.287] [error]
[2022-10-26 11:37:33.356] [info] [decklink_consumer] Uninitialized.
[2022-10-26 11:37:33.356] [error] Exception: C:\Program Files (x86)\Jenkins\workspace\casparcg-server-dep\master\src\modules\decklink\consumer\decklink_consumer.cpp(441): Throw in function void __cdecl caspar::decklink::decklink_consumer::enable_video(enum _BMDDisplayMode)
[2022-10-26 11:37:33.356] [error] Dynamic exception type: class boost::exception_detail::clone_impl<struct caspar::caspar_exception>
[2022-10-26 11:37:33.356] [error] [struct caspar::tag_msg_info * __ptr64] = DeckLink Duo 2 [2-2|1080i5994] Could not enable fill video output.
[2022-10-26 11:37:33.356] [error] [struct caspar::tag_stacktrace_info * __ptr64] = 0# 0x00007FF74495A53E in casparcg
[2022-10-26 11:37:33.356] [error] 1# 0x00007FF7449935B0 in casparcg
[2022-10-26 11:37:33.356] [error] 2# 0x00007FF744BC1433 in casparcg
[2022-10-26 11:37:33.356] [error] 3# 0x00007FF744BB9D71 in casparcg
[2022-10-26 11:37:33.356] [error] 4# 0x00007FF744BBC071 in casparcg
[2022-10-26 11:37:33.356] [error] 5# 0x00007FF7449AAF38 in casparcg
[2022-10-26 11:37:33.356] [error] 6# 0x00007FF744A4D5F2 in casparcg
[2022-10-26 11:37:33.356] [error] 7# 0x00007FF744A49F80 in casparcg
[2022-10-26 11:37:33.356] [error] 8# 0x00007FF744955279 in casparcg
[2022-10-26 11:37:33.356] [error] 9# recalloc in ucrtbase
[2022-10-26 11:37:33.356] [error] 10# BaseThreadInitThunk in KERNEL32
[2022-10-26 11:37:33.356] [error] 11# RtlUserThreadStart in ntdll
[2022-10-26 11:37:33.356] [error]
[2022-10-26 11:37:33.356] [error]
[2022-10-26 11:37:33.356] [error] 0# 0x00007FF74495A53E in casparcg
[2022-10-26 11:37:33.356] [error] 1# 0x00007FF744959E6F in casparcg
[2022-10-26 11:37:33.356] [error] 2# 0x00007FF744E57B3A in casparcg
[2022-10-26 11:37:33.356] [error] 3# 0x00007FFA6EBE1030 in VCRUNTIME140
[2022-10-26 11:37:33.356] [error] 4# is_exception_typeof in VCRUNTIME140
[2022-10-26 11:37:33.356] [error] 5# RtlCaptureContext2 in ntdll
[2022-10-26 11:37:33.356] [error] 6# 0x00007FF7449912EF in casparcg
[2022-10-26 11:37:33.356] [error] 7# 0x00007FF744993683 in casparcg
[2022-10-26 11:37:33.356] [error] 8# 0x00007FF74495DA1D in casparcg
[2022-10-26 11:37:33.356] [error] 9# 0x00007FF7449612DD in casparcg
[2022-10-26 11:37:33.356] [error] 10# 0x00007FF744DA0C28 in casparcg
[2022-10-26 11:37:33.356] [error] 11# BaseThreadInitThunk in KERNEL32
[2022-10-26 11:37:33.356] [error] 12# RtlUserThreadStart in ntdll
[2022-10-26 11:37:33.356] [error]
[2022-10-26 11:37:33.402] [info] Initialized channels.
[2022-10-26 11:37:33.402] [info] Initialized command repository.
[2022-10-26 11:37:33.402] [info] Initialized startup producers.
[2022-10-26 11:37:33.403] [info] Initialized controllers.
[2022-10-26 11:37:33.403] [info] Initialized osc.
[2022-10-26 11:37:38.285] [info] Received message from Console: q\r\n
[2022-10-26 11:37:38.287] [info] [asio] Shutting down global io_service.
[2022-10-26 11:37:38.287] [info] [asio] Global io_service uninitialized.
[2022-10-26 11:37:38.397] [info] video_channel[1|1080i5994] Uninitializing.
[2022-10-26 11:37:38.400] [info] video_channel[2|1080i5994] Uninitializing.
[2022-10-26 11:37:38.426] [info] Successfully shutdown CasparCG Server.
[2022-10-26 11:38:56.877] [info]