Trying out CasparCG but playout doesn't work and causes errors. Could someone help?

General
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1

I have been trying to make CasparCG work, but every time I try to play something I get the following errors.

[2024-03-02 06:58:43.645] [info]    Received message from 127.0.0.1: REQ qdixghc PLAY 1-10 "PAL_SD_16.9_ANAMORPHIC_PROGRESSIVE_QT_PNG_NONE_100_48KHZ1" SEEK 0 CLEAR_ON_404\r\n
[2024-03-02 06:58:43.651] [info]    Sent message to 127.0.0.1:RES qdixghc 202 PLAY OK\r\n
[2024-03-02 06:58:43.676] [error]   Exception: No diagnostic information available.

[2024-03-02 06:58:43.676] [error]    0# 0x00007FF7F03F2C27 in casparcg
[2024-03-02 06:58:43.676] [error]    1# 0x00007FF7F03F26B5 in casparcg
[2024-03-02 06:58:43.676] [error]    2# 0x00007FF7F06BC3D9 in casparcg
[2024-03-02 06:58:43.676] [error]    3# 0x00007FFBB85E1080 in VCRUNTIME140_1
[2024-03-02 06:58:43.676] [error]    4# _NLG_Return2 in VCRUNTIME140_1
[2024-03-02 06:58:43.676] [error]    5# RtlCaptureContext2 in ntdll
[2024-03-02 06:58:43.676] [error]    6# 0x00007FF7F048FACD in casparcg
[2024-03-02 06:58:43.676] [error]    7# 0x00007FF7F048AB43 in casparcg
[2024-03-02 06:58:43.676] [error]    8# recalloc in ucrtbase
[2024-03-02 06:58:43.676] [error]    9# BaseThreadInitThunk in KERNEL32
[2024-03-02 06:58:43.676] [error]   10# RtlUserThreadStart in ntdll
[2024-03-02 06:58:43.676] [error]   
[2024-03-02 06:58:44.135] [warning] ffmpeg[PAL_SD_16.9_ANAMORPHIC_PROGRESSIVE_QT_PNG_NONE_100_48KHZ1|0.0000/2.0000] Latency: 4
[2024-03-02 06:58:44.136] [error]   Exception: Dynamic exception type: class std::future_error
[2024-03-02 06:58:44.136] [error]   std::exception::what: no state
[2024-03-02 06:58:44.136] [error]

The video I am using came from ‘Download PAL_SD_16.9_Anamorphic_Progressive_QT_PNG_None_100_48kHz1.mov (CasparCG: Pro Video & Graphics Play-Out)’ to ensure it was not a problem with the files. I have tried my own video, image and audio files but none worked.

The following is my config

<configuration>
    <paths>
        <media-path>media/</media-path>
        <log-path disable="false">log/</log-path>
        <data-path>data/</data-path>
        <template-path>template/</template-path>
    </paths>
    <lock-clear-phrase>secret</lock-clear-phrase>
    <channels>
        <channel>
            <video-mode>720p5000</video-mode>
            <consumers>
                <screen />
                <system-audio />
            </consumers>
        </channel>
    </channels>
    <controllers>
        <tcp>
            <port>5250</port>
            <protocol>AMCP</protocol>
        </tcp>
    </controllers>
    <amcp>
        <media-server>
            <host>localhost</host>
            <port>8000</port>
        </media-server>
    </amcp>
</configuration>
2

Have you tried running Caspar “as Administrator”?

3

I did try running it as admin, no difference.

4

What client are you using? Have you tried sending the command ‘manually’ to the server without the extra “seek 0…”?

Just

PLAY 1-10 “PAL_SD_16.9_ANAMORPHIC_PROGRESSIVE_QT_PNG_NONE_100_48KHZ1”

Also, which version of the server are you using? The old 2.0.7 needed some c++ packages installed to work.

5

Pulled out my GPU and it worked off the Intel iGPU. I only have an AMD GPU so I can’t test with anything else. Thought it would work since the GitHub said other GPUs might work fine but I guess mine does not.

6

I used caspar cg client as well as superconductor. I have used server 2.3.3 as well as the newest beta master. I have tried to manually play before but the same issue. As I said before though, it works off my igpu so I guess the issue is with my gpu.