Sound crackle problem

please watch the video to see the problem

In our case, we have been facing a kind of “crackle” sound problem.

It happens when: about 1 hour or so after connecting to the reference the normal playing sound becomes weak and turns to crackling kind of sound.

In case we run this on Free Run, every thing works perfectly fine!

Detailed configuration:

  • Refrence: Black Burst
  • Card: Blackmagic quad 2
  • OS: windows 10
  • GPU: quadro P4000
  • CPU: 2X GOLD 5118
  • CasparCG version: 2.3.0 LTS RC
  • SDK version: BM 10.8.2