Screen Consumer not responding

Fresh install. Windows 11. First time using CasparCG. When I run the server, the “Screen consumer” window opens but is blank/grey and the title bar reads: “Screen consumer [1|720p5000] (Not Responding)”. I tried to play a file, and everything seemed to work (no errors) but no video in the window. Note however, I did hear the video’s audio.

I’m just trying to test this software to see if we can use it in our workflow. I have plenty of experience with broadcast CGs (Viz, Xpression) but can’t get this to show any output. Appreciate any help.

Console output:

[2025-03-07 13:34:18.211] [info]    ############################################################################
[2025-03-07 13:34:18.211] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2025-03-07 13:34:18.211] [info]    under the GNU General Public License GPLv3 or higher.
[2025-03-07 13:34:18.211] [info]    Please see LICENSE.TXT for details.
[2025-03-07 13:34:18.211] [info]    http://www.casparcg.com/
[2025-03-07 13:34:18.211] [info]    ############################################################################
[2025-03-07 13:34:18.211] [info]    Starting CasparCG Video and Graphics Playout Server 2.4.3 fd9168c Stable
[2025-03-07 13:34:18.213] [info]    "D:/Program Files\CasparCG\Server\casparcg.config":
[2025-03-07 13:34:18.213] [info]    -----------------------------------------
[2025-03-07 13:34:18.213] [info]    <?xml version="1.0" encoding="utf-8"?>
[2025-03-07 13:34:18.213] [info]    <configuration>
[2025-03-07 13:34:18.213] [info]       <paths>
[2025-03-07 13:34:18.213] [info]          <media-path>media/</media-path>
[2025-03-07 13:34:18.213] [info]          <log-path disable="false">log/</log-path>
[2025-03-07 13:34:18.213] [info]          <data-path>data/</data-path>
[2025-03-07 13:34:18.213] [info]          <template-path>template/</template-path>
[2025-03-07 13:34:18.213] [info]       </paths>
[2025-03-07 13:34:18.213] [info]       <lock-clear-phrase>secret</lock-clear-phrase>
[2025-03-07 13:34:18.213] [info]       <channels>
[2025-03-07 13:34:18.213] [info]          <channel>
[2025-03-07 13:34:18.213] [info]             <video-mode>720p5000</video-mode>
[2025-03-07 13:34:18.213] [info]             <consumers>
[2025-03-07 13:34:18.213] [info]                <screen/>
[2025-03-07 13:34:18.213] [info]                <system-audio/>
[2025-03-07 13:34:18.213] [info]             </consumers>
[2025-03-07 13:34:18.213] [info]          </channel>
[2025-03-07 13:34:18.213] [info]       </channels>
[2025-03-07 13:34:18.213] [info]       <controllers>
[2025-03-07 13:34:18.213] [info]          <tcp>
[2025-03-07 13:34:18.213] [info]             <port>5250</port>
[2025-03-07 13:34:18.213] [info]             <protocol>AMCP</protocol>
[2025-03-07 13:34:18.213] [info]          </tcp>
[2025-03-07 13:34:18.213] [info]       </controllers>
[2025-03-07 13:34:18.213] [info]       <amcp>
[2025-03-07 13:34:18.213] [info]          <media-server>
[2025-03-07 13:34:18.213] [info]             <host>localhost</host>
[2025-03-07 13:34:18.213] [info]             <port>8000</port>
[2025-03-07 13:34:18.213] [info]          </media-server>
[2025-03-07 13:34:18.213] [info]       </amcp>
[2025-03-07 13:34:18.213] [info]    </configuration>
[2025-03-07 13:34:18.213] [info]    -----------------------------------------
[2025-03-07 13:34:18.213] [info]    Initialized video modes.
[2025-03-07 13:34:18.881] [info]    Initializing OpenGL Device.
[2025-03-07 13:34:18.892] [info]    Initialized OpenGL 4.5.0 NVIDIA 551.86 NVIDIA Corporation
[2025-03-07 13:34:18.969] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2025-03-07 13:34:18.970] [info]    video_channel[1|720p5000] Successfully Initialized.
[2025-03-07 13:34:18.970] [info]    Initialized channels.
[2025-03-07 13:34:18.970] [info]    Initialized command repository.
[2025-03-07 13:34:18.970] [info]    Initialized image module.
[2025-03-07 13:34:18.970] [info]    Initialized ffmpeg module.
[2025-03-07 13:34:18.970] [info]    Initialized oal module.
[2025-03-07 13:34:18.970] [info]    Initialized decklink module.
[2025-03-07 13:34:18.970] [info]    Initialized screen module.
[2025-03-07 13:34:18.971] [info]    Initialized newtek module.
[2025-03-07 13:34:18.971] [info]    Initialized artnet module.
[0307/133419.044:WARNING:policy_logger.cc(148)] :components\enterprise\browser\controller\chrome_browser_cloud_management_controller.cc(88) Could not create policy manager as CBCM is not enabled.
[2025-03-07 13:34:19.335] [info]    Initialized html module.
[2025-03-07 13:34:19.335] [info]    Flash support is disabled
[2025-03-07 13:34:19.335] [info]    Initialized flash module.
[2025-03-07 13:34:19.344] [info]    Initialized bluefish module.
[2025-03-07 13:34:19.344] [info]    Initialized modules.
[2025-03-07 13:34:19.345] [info]    Screen consumer [1|720p5000] Initialized.
[2025-03-07 13:34:19.415] [info]    oal[1|720p5000] Initialized.
[2025-03-07 13:34:19.415] [info]    Initialized startup producers.
[2025-03-07 13:34:19.417] [info]    Initialized controllers.
[2025-03-07 13:34:19.417] [info]    Initialized osc.
PLAY 1-10 "IMG_7588"
[2025-03-07 13:34:24.927] [info]    Received message from Console: PLAY 1-10 "IMG_7588"\r\n
#202 PLAY OK