No video playback

HI I just updated to the new server 2.4.3 and I’m not able to get video to play out. still like jpeg and png are fine. I haven’t tried a template yet. Video is a bigger concern for me right now.

<?xml version="1.0" encoding="utf-8"?>

<configuration>
  <ffmpeg>
      <producer>
          <auto-deinterlace>true</auto-deinterlace>
          <threads>4</threads>
      </producer>
  </ffmpeg>
  <html>
      <remote-debugging-port>0</remote-debugging-port>
      <enable-gpu>false</enable-gpu>
  </html>
  <ndi>
      <auto-load>false</auto-load>
  </ndi>
    <paths>
        <media-path>media</media-path>
        <log-path>log</log-path>
        <data-path>data</data-path>
        <template-path>templates</template-path>
    </paths>
    <lock-clear-phrase>secret</lock-clear-phrase>
    <channels>
        <channel>
            <video-mode>1080p2997</video-mode>
            <consumers>
                <decklink>
                    <device>1</device>
                    <key-device>device</key-device>
                    <embedded-audio>true</embedded-audio>
                    <latency>normal</latency>
                    <keyer>external</keyer>
                    <key-only>false</key-only>
                    <buffer-depth>3</buffer-depth>
                </decklink>
                <system-audio>
                    <channel-layout>stereo</channel-layout>
                    <latency>200</latency>
                </system-audio>
                <screen>
                    <device>1</device>
                    <aspect-ratio>default</aspect-ratio>
                    <stretch>fill</stretch>
                    <windowed>true</windowed>
                    <key-only>false</key-only>
                    <vsync>true</vsync>
                    <borderless>false</borderless>
                    <interactive>true</interactive>
                    <always-on-top>false</always-on-top>
                    <x>0</x>
                    <y>0</y>
                    <width>0</width>
                    <height>0</height>
                    <sbs-key>false</sbs-key>
                    <colour-space>RGB</colour-space>
                </screen>
                <newtek-ivga></newtek-ivga>
                <ndi>
                    <name></name>
                    <allow-fields>false</allow-fields>
                </ndi>
                <ffmpeg>
                    <path>file</path>
                </ffmpeg>
            </consumers>
          </channel>
    </channels>
    <controllers>
        <tcp>
            <port>5250</port>
            <protocol>AMCP</protocol>
        </tcp>
    </controllers>
    <amcp>
        <media-server>
            <host>localhost</host>
            <port>8000</port>
        </media-server>
    </amcp>
</configuration>

I’ve tried mp4. mov. and mxf and I can’t get any to play.

What do the logs say?

that ffmpeg is the issue. it looks like the deinterlacing was the issue I corrected it and it’s working but now.