Issue with Version 2.3

Hello Guys,

Facing an issue with running version 2.3. On one machine its working fine but on other its not, working machine has Quadro K-2000 and other is Quadro FX3800.
Below is the error. Is it cause of Opengl version support issue?

Type "q" to close application.
Logging [info] or higher severity to log\

[2020-11-30 14:23:30.343] [info]    ############################################################################
[2020-11-30 14:23:30.344] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2020-11-30 14:23:30.344] [info]    under the GNU General Public License GPLv3 or higher.
[2020-11-30 14:23:30.344] [info]    Please see LICENSE.TXT for details.
[2020-11-30 14:23:30.344] [info]    http://www.casparcg.com/
[2020-11-30 14:23:30.344] [info]    ############################################################################
[2020-11-30 14:23:30.344] [info]    Starting CasparCG Video and Graphics Playout Server 2.3.0 a4a7c053 Dev
Warning: The created OpenGL context does not fully meet the settings that were requested
Requested: version = 4.5 ; depth bits = 0 ; stencil bits = 0 ; AA level = 0 ; core = true ; debug = false ; sRGB = false
Created: version = 3.3 ; depth bits = 0 ; stencil bits = 0 ; AA level = 0 ; core = true ; debug = false ; sRGB = false
[2020-11-30 14:23:30.899] [info]    Initializing OpenGL Device.
[2020-11-30 14:23:30.900] [info]    Initialized OpenGL 3.3.0 NVIDIA Corporation
[2020-11-30 14:23:30.903] [info]    [asio] Shutting down global io_service.
[2020-11-30 14:23:30.903] [info]    [asio] Global io_service uninitialized.
[2020-11-30 14:23:30.903] [error]   Exception: C:\Program Files (x86)\Jenkins\workspace\casparcg-server-dep\v2.3.x-lts\src\accelerator\ogl\util\device.cpp(113): Throw in function __cdecl caspar::accelerator::ogl::device::impl::impl(void)
[2020-11-30 14:23:30.903] [error]   Dynamic exception type: class boost::exception_detail::clone_impl<struct caspar::not_supported>
[2020-11-30 14:23:30.903] [error]   [struct caspar::tag_msg_info * __ptr64] = Your graphics card does not meet the minimum hardware requirements since it does not support OpenGL 4.5 or higher.
[2020-11-30 14:23:30.903] [error]   [struct caspar::tag_stacktrace_info * __ptr64] =  0# 0x00007FF662129DEE in casparcg
[2020-11-30 14:23:30.903] [error]    1# 0x00007FF662159150 in casparcg
[2020-11-30 14:23:30.903] [error]    2# 0x00007FF662190FA1 in casparcg
[2020-11-30 14:23:30.903] [error]    3# 0x00007FF66218FB73 in casparcg
[2020-11-30 14:23:30.903] [error]    4# 0x00007FF66216003D in casparcg
[2020-11-30 14:23:30.903] [error]    5# 0x00007FF66215FF35 in casparcg
[2020-11-30 14:23:30.903] [error]    6# 0x00007FF662144FBC in casparcg
[2020-11-30 14:23:30.903] [error]    7# 0x00007FF662145C5A in casparcg
[2020-11-30 14:23:30.903] [error]    8# 0x00007FF66212CD54 in casparcg
[2020-11-30 14:23:30.903] [error]    9# 0x00007FF662130BAB in casparcg
[2020-11-30 14:23:30.903] [error]   10# 0x00007FF662543CC8 in casparcg
[2020-11-30 14:23:30.903] [error]   11# BaseThreadInitThunk in KERNEL32
[2020-11-30 14:23:30.903] [error]   12# RtlUserThreadStart in ntdll
[2020-11-30 14:23:30.903] [error]
[2020-11-30 14:23:30.903] [error]
[2020-11-30 14:23:30.903] [error]    0# 0x00007FF662129DEE in casparcg
[2020-11-30 14:23:30.903] [error]    1# 0x00007FF66212971F in casparcg
[2020-11-30 14:23:30.903] [error]    2# 0x00007FF6625ED49A in casparcg
[2020-11-30 14:23:30.903] [error]    3# 0x00007FFCE2891030 in VCRUNTIME140
[2020-11-30 14:23:30.903] [error]    4# is_exception_typeof in VCRUNTIME140
[2020-11-30 14:23:30.903] [error]    5# RtlCaptureContext2 in ntdll
[2020-11-30 14:23:30.903] [error]    6# 0x00007FF662130BAB in casparcg
[2020-11-30 14:23:30.903] [error]    7# 0x00007FF662543CC8 in casparcg
[2020-11-30 14:23:30.903] [error]    8# BaseThreadInitThunk in KERNEL32
[2020-11-30 14:23:30.903] [error]    9# RtlUserThreadStart in ntdll
[2020-11-30 14:23:30.903] [error]
[2020-11-30 14:23:30.976] [fatal]    Please check the configuration file (casparcg.config) for errors.
Press any key to continue . . .

Try updating the nVidia graphics driver to the newest version.

1 Like

Unfortunately, that quadro lacks OpenGL 4.5 support. It’s stuck at 3.8 IIRC.
I have one of those as paperweight.

1 Like

Same issue even after updating. So now I will have to change my graphics card… :confused:

Just for curiosity: Which one is it, that does not work?

FX3800 is the one having issue

…it is from 2009. No wonder.