Issue running client (all versions)

[asmith3006]

I’ve got an issue with running caspar cg client (all versions). When I load it up I almost instantly get a “Runtime Error!” alert “the application has requested the Runtime to terminate it in an unusual way”. I can’t load the app for long enough to get to any settings to change anything.

I’ve downloaded Client 2.2 to see if this helps but I get the same problem.

I’ve got a feeling it’s trying to talk to a server which is no longer there, how do I clear out all settings for CasparCG Client? I can’t find it in the AppData folder.

Thanks

[Norbert]

1. Caspar Client works fine without server running.
2. AppData folder is hidden, but you can access it directly entering path in explorer window, ie.: C:\Users\username\AppData (or simply set “show hidden files” to true)
3. Use third party software to diagnose is there a DLL missing or some access rights problem.

[markusnygard]

Hi
On which OS your running (Win, Mac or Linux)?

[asmith3006]

@Norbert

• Caspar Client works fine without server running.
• AppData folder is hidden, but you can access it directly entering path in explorer window, ie.: C:\Users\username\AppData (or simply set “show hidden files” to true)
• Use third party software to diagnose is there a DLL missing or some access rights problem.

• Yes, client loads without the server running
  I did this, then deleted all servers and then loaded it again and everything is great. Thank you!