I have problems with CasparCG Server

Hi,
I have problems with CasparCG,when I click to Open CasparCG and then many windows of CasparCG open and can’t close it’s. Any someone have problems the same ( I already installed new windowns OS and download new CasparCG but have problem the same ).
Help me pls.

Never seen this happen before.

Test starting it from the command line.

Start->Windows System->Command prompt
Then cd to the directoy with Caspar (like: cd c:\casparcg\server")
And enter:
start casparcg.exe

Does that also open so many windows?

Tks Mr Hreinnbeck, I try look like you guide but have the same problems. I don’t understand why.

Strange.

Again in the command line do:
taskkill /f /im casparcg.exe

and then:
start casparcg.exe

Thanks Mr Hreinnbeck, I down from CasparCG 2.1 to 2.0.7 but have the same problems. I try commands look like you but when I write start casparcg And then the same last time.

Then, sadly, I’m all out of ideas. Did a quick search and can’t find any similar problems with other apps in Windows. Does this happen with any other program? Does it open multiple Notepads for instance? I can guarantee this is not a CasparCG problem.

Humm… are you running Windows Server? Wonder if that might be something. Post the latest log from casparcg\server\logs folder.

This’s my log file,

<?xml version="1.0" encoding="utf-8"?>
<configuration>
   <paths>
      <media-path>media\</media-path>
      <log-path>log\</log-path>
      <data-path>data\</data-path>
      <template-path>templates\</template-path>
      <thumbnails-path>thumbnails\</thumbnails-path>
   </paths>
   <channels>
      <channel>
         <video-mode>PAL</video-mode>
         <consumers>
            <screen>
               <device>1</device>
            </screen>
            <system-audio/>
         </consumers>
      </channel>
   </channels>
   <controllers>
      <tcp>
         <port>5250</port>
         <protocol>AMCP</protocol>
      </tcp>
   </controllers>
</configuration>
-----------------------------------------
[2019-06-18 10:00:25.596] [1164] [info]    Initialized html module.
[2019-06-18 10:00:25.596] [1164] [info]    Initializing OpenGL Device.
[2019-06-18 10:00:25.654] [8132] [info]    OpenGL 4.6.0 NVIDIA 425.51 NVIDIA Corporation
[2019-06-18 10:00:25.654] [8132] [info]    Successfully initialized OpenGL Device.
[2019-06-18 10:00:25.660] [1164] [info]    Initialized ffmpeg module.
[2019-06-18 10:00:25.661] [1164] [info]    Initialized bluefish module.
[2019-06-18 10:00:25.663] [1164] [info]    Initialized decklink module.
[2019-06-18 10:00:25.663] [1164] [info]    Initialized oal module.
[2019-06-18 10:00:25.663] [1164] [info]    Initialized newtek module.
[2019-06-18 10:00:25.663] [1164] [info]    Initialized ogl module.
[2019-06-18 10:00:25.663] [1164] [info]    Initialized flash module.
[2019-06-18 10:00:25.663] [1164] [info]    Initialized image module.
[2019-06-18 10:00:25.686] [8132] [info]    [shader] Blend-modes are disabled.
[2019-06-18 10:00:25.688] [1164] [info]    video_channel[1|PAL] Successfully Initialized.
[2019-06-18 10:00:25.696] [1164] [info]    
+---------------+
| filter_buffer |default--[720x576 64:45 bgra]--auto-inserted scaler 1:default
|   (buffer)    |
+---------------+

                                                             +-------------------+
auto-inserted scaler 0:default--[720x576 64:45 bgra]--default| filter_buffersink |
                                                             |   (buffersink)    |
                                                             +-------------------+

                                                             +-----------------+
auto-inserted scaler 1:default--[720x576 64:45 gbrp]--default| Parsed_format_0 |default--[720x576 64:45 gbrp]--Parsed_yadif_1:default
                                                             |    (format)     |
                                                             +-----------------+

                                                      +----------------+
Parsed_format_0:default--[720x576 64:45 gbrp]--default| Parsed_yadif_1 |default--[720x576 64:45 gbrp]--auto-inserted scaler 0:default
                                                      |    (yadif)     |
                                                      +----------------+

                                                     +------------------------+
Parsed_yadif_1:default--[720x576 64:45 gbrp]--default| auto-inserted scaler 0 |default--[720x576 64:45 bgra]--filter_buffersink:default
                                                     |        (scale)         |
                                                     +------------------------+

                                                    +------------------------+
filter_buffer:default--[720x576 64:45 bgra]--default| auto-inserted scaler 1 |default--[720x576 64:45 gbrp]--Parsed_format_0:default
                                                    |        (scale)         |
                                                    +------------------------+


[2019-06-18 10:00:25.697] [1164] [info]    Screen consumer [1|PAL] Successfully Initialized.
[2019-06-18 10:00:25.712] [7236] [info]    flash-player[cg20.fth.pal|1024x576] Uninitialized.
[2019-06-18 10:00:25.717] [4272] [info]    flash[cg20.fth.pal|5000] Uninitialized.
[2019-06-18 10:00:25.733] [7904] [info]    output[1] Screen consumer [1|PAL] Added.
[2019-06-18 10:00:25.745] [1972] [info]    Screen consumer [1|PAL] Successfully Initialized.
[2019-06-18 10:00:25.813] [1164] [info]    oal[1|PAL] Sucessfully Initialized.
[2019-06-18 10:00:25.853] [7904] [info]    output[1] oal[1|PAL] Added.
[2019-06-18 10:00:25.853] [1164] [info]    Initialized channels.
[2019-06-18 10:00:25.857] [1164] [info]    Initialized thumbnail generator.
[2019-06-18 10:00:25.857] [1164] [info]    WinSock2 Initialized.
[2019-06-18 10:00:25.857] [1164] [error]   Failed to bind listenSocket
[2019-06-18 10:00:25.858] [1164] [info]    Initialized controllers.
[2019-06-18 10:00:25.858] [1164] [info]    Initialized osc.
[2019-06-18 10:00:25.858] [1164] [info]    Started initial media information retrieval.
[2019-06-18 10:00:26.526] [3372] [info]    Initial media information retrieval finished.
[2019-06-18 10:00:26.915] [1796] [info]    ############################################################################
[2019-06-18 10:00:26.915] [1796] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2019-06-18 10:00:26.915] [1796] [info]    under the GNU General Public License GPLv3 or higher.
[2019-06-18 10:00:26.916] [1796] [info]    Please see LICENSE.TXT for details.
[2019-06-18 10:00:26.916] [1796] [info]    http://www.casparcg.com/
[2019-06-18 10:00:26.916] [1796] [info]    ############################################################################
[2019-06-18 10:00:26.916] [1796] [info]    Starting CasparCG Video and Graphics Playout Server 2.0.7.e9fc25a Stable
[2019-06-18 10:00:26.916] [1796] [info]    on Windows 10 Enterprise 
[2019-06-18 10:00:26.916] [1796] [info]    Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz Physical Threads: 8
[2019-06-18 10:00:26.916] [1796] [info]    HP EliteBook 8570w
[2019-06-18 10:00:26.926] [1796] [info]    Decklink Not found
[2019-06-18 10:00:26.931] [1796] [info]    Bluefish Not found
[2019-06-18 10:00:26.933] [1796] [info]    FreeImage 3.15.4
[2019-06-18 10:00:26.933] [1796] [info]    FFMPEG-avcodec 55.52.102
[2019-06-18 10:00:26.933] [1796] [info]    FFMPEG-avformat 55.33.100
[2019-06-18 10:00:26.933] [1796] [info]    FFMPEG-avfilter 4.2.100
[2019-06-18 10:00:26.933] [1796] [info]    FFMPEG-avutil 52.66.100
[2019-06-18 10:00:26.933] [1796] [info]    FFMPEG-swscale 2.5.102
[2019-06-18 10:00:26.934] [1796] [info]    Flash $(build.FlashMajorVersion).$(build.FlashMinorVersion).$(build.FlashBuildVersion).$(build.FlashPrivateVersion)
[2019-06-18 10:00:26.938] [1796] [info]    flash[cg20.fth.pal|0] Initialized.
[2019-06-18 10:00:26.938] [1796] [info]    flash[cg20.fth.pal|0] Invoking info-command: <invoke name="GetInfo" returntype="xml"><arguments></arguments></invoke>
[2019-06-18 10:00:27.143] [5748] [debug]   flash-player[cg20.fth.pal|1024x576] [command]      <invoke name="OnCommand" returntype="xml"><arguments><string>Command recieved @GetInfo@?@</string></arguments></invoke>
[2019-06-18 10:00:27.208] [5748] [info]    flash-player[cg20.fth.pal|1024x576] Initialized.
[2019-06-18 10:00:27.210] [5748] [debug]   flash-player[cg20.fth.pal|1024x576] [command]      <invoke name="OnCommand" returntype="xml"><arguments><string>Command recieved @GetInfo@?@</string></arguments></invoke>
[2019-06-18 10:00:27.287] [1796] [trace]   Template-Host 2.0.4.3803 RC
[2019-06-18 10:00:27.288] [1796] [info]    NewTek iVGA unavailable (Processing.AirSend.x86.dll)
[2019-06-18 10:00:27.288] [1796] [info]    casparcg.config:
-----------------------------------------
<?xml version="1.0" encoding="utf-8"?>
<configuration>
   <paths>
      <media-path>media\</media-path>
      <log-path>log\</log-path>
      <data-path>data\</data-path>
      <template-path>templates\</template-path>
      <thumbnails-path>thumbnails\</thumbnails-path>
   </paths>
   <channels>
      <channel>
         <video-mode>PAL</video-mode>
         <consumers>
            <screen>
               <device>1</device>
            </screen>
            <system-audio/>
         </consumers>
      </channel>
   </channels>
   <controllers>
      <tcp>
         <port>5250</port>
         <protocol>AMCP</protocol>
      </tcp>
   </controllers>
</configuration>
-----------------------------------------
[2019-06-18 10:00:27.288] [1796] [info]    Initialized html module.
[2019-06-18 10:00:27.289] [1796] [info]    Initializing OpenGL Device.
[2019-06-18 10:00:27.348] [2700] [info]    OpenGL 4.6.0 NVIDIA 425.51 NVIDIA Corporation
[2019-06-18 10:00:27.349] [2700] [info]    Successfully initialized OpenGL Device.
[2019-06-18 10:00:27.357] [1796] [info]    Initialized ffmpeg module.
[2019-06-18 10:00:27.359] [1796] [info]    Initialized bluefish module.
[2019-06-18 10:00:27.366] [5748] [info]    flash-player[cg20.fth.pal|1024x576] Uninitialized.
[2019-06-18 10:00:27.370] [1796] [info]    Initialized decklink module.
[2019-06-18 10:00:27.370] [1796] [info]    Initialized oal module.
[2019-06-18 10:00:27.370] [1796] [info]    Initialized newtek module.
[2019-06-18 10:00:27.370] [1796] [info]    Initialized ogl module.
[2019-06-18 10:00:27.370] [1796] [info]    Initialized flash module.
[2019-06-18 10:00:27.370] [1796] [info]    Initialized image module.
[2019-06-18 10:00:27.373] [3380] [info]    flash[cg20.fth.pal|5000] Uninitialized.
[2019-06-18 10:00:27.396] [2700] [info]    [shader] Blend-modes are disabled.
[2019-06-18 10:00:27.402] [1796] [info]    video_channel[1|PAL] Successfully Initialized.
[2019-06-18 10:00:27.418] [1796] [info]    
+---------------+
| filter_buffer |default--[720x576 64:45 bgra]--auto-inserted scaler 1:default
|   (buffer)    |
+---------------+

                                                             +-------------------+
auto-inserted scaler 0:default--[720x576 64:45 bgra]--default| filter_buffersink |
                                                             |   (buffersink)    |
                                                             +-------------------+

                                                             +-----------------+
auto-inserted scaler 1:default--[720x576 64:45 gbrp]--default| Parsed_format_0 |default--[720x576 64:45 gbrp]--Parsed_yadif_1:default
                                                             |    (format)     |
                                                             +-----------------+

                                                      +----------------+
Parsed_format_0:default--[720x576 64:45 gbrp]--default| Parsed_yadif_1 |default--[720x576 64:45 gbrp]--auto-inserted scaler 0:default
                                                      |    (yadif)     |
                                                      +----------------+

                                                     +------------------------+
Parsed_yadif_1:default--[720x576 64:45 gbrp]--default| auto-inserted scaler 0 |default--[720x576 64:45 bgra]--filter_buffersink:default
                                                     |        (scale)         |
                                                     +------------------------+

                                                    +------------------------+
filter_buffer:default--[720x576 64:45 bgra]--default| auto-inserted scaler 1 |default--[720x576 64:45 gbrp]--Parsed_format_0:default
                                                    |        (scale)         |
                                                    +------------------------+


[2019-06-18 10:00:27.420] [1796] [info]    Screen consumer [1|PAL] Successfully Initialized.
[2019-06-18 10:00:27.451] [2804] [info]    output[1] Screen consumer [1|PAL] Added.
[2019-06-18 10:00:27.507] [1212] [info]    Screen consumer [1|PAL] Successfully Initialized.
[2019-06-18 10:00:27.571] [1796] [info]    oal[1|PAL] Sucessfully Initialized.
[2019-06-18 10:00:27.611] [2804] [info]    output[1] oal[1|PAL] Added.
[2019-06-18 10:00:27.611] [1796] [info]    Initialized channels.
[2019-06-18 10:00:27.615] [1796] [info]    Initialized thumbnail generator.
[2019-06-18 10:00:27.616] [1796] [info]    WinSock2 Initialized.
[2019-06-18 10:00:27.616] [1796] [error]   Failed to bind listenSocket
[2019-06-18 10:00:27.616] [1796] [info]    Initialized controllers.
[2019-06-18 10:00:27.616] [1796] [info]    Initialized osc.
[2019-06-18 10:00:27.616] [1796] [info]    Started initial media information retrieval.
[2019-06-18 10:00:28.541] [1624] [info]    Initial media information retrieval finished.
[2019-06-18 10:02:13.535] [8388] [info]    output[1] Screen consumer [1|PAL] Removed.
[2019-06-18 10:02:13.557] [8388] [info]    Screen consumer [1|PAL] Successfully Uninitialized.

Nothing unusual there, besides that it starts it 2 or 3 times. I see you are on Win 10 Enterprise.

Make a copy of the casparcg.config file and then change the original casparcg.config file to this:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <paths></paths>
  <channels></channels>
  <controllers></controllers>
</configuration>

Does it still open more than once?

Still have problems, may have my laptop have virus :sob:

Well this is definitely strange! I can’t help you much more unless you find something new for me to look into. I’ll post again if I get any ideas.

1 Like

Thanks Mr Hreinnbeck! I will try on another Pc and laptop.

Can you send a screenshot of how the process looks in task manager? I’m wondering if it is presenting differently there. If you could turn on the command line column first, as that could be useful if there is anything more than what my screenshot shows

Also, can you check what version of windows 10 are you using (1803/1806/1903)

Thanks Julisian, when I click casparcg.exe it’s open anyway and I can’t do anything.
I have captured video, I don’t understand why.
Now I try to install new Windows OS and download CasparCG 2.2 to try again.

Do you have any current anti virus software on your system? Can you update it to the last version and run a complete check over all drives?

Thanks Mr Didikunz, I already installed driver, but I don’t sure my laptop have virus or not. I install adobe flash pro and after effect. Now I try to install new windows os and try to download new version of CasparCG.
I will test again and tell you and anyone.
Thanks for support me, first time I have this problems.

Today running a PC without a Anti Virus Software is something nobody should be allowed to do. So BEFORE you reinstall Windows go and buy such a software. I personally can recommend Kaspersky. You can also boot it from the CD an disinfect your computer, as installing Anti Virus Software on an alredy infected system does normally not work, as the virus stops the installation.

Yes Sir, I will do it now.

Good, running without it is like buying a car and saving the money for the tires… :smile:

1 Like

You could try running in Safe Mode to see if that has the same result? is the windows install up to date and with drivers installed?

within your short video clip there is an error msg that pops up as the first line in command prompt (but it is not clear enough to read) maybe that is the issue?

1 Like