Error Scanner in

Hi,

I have an error when I run casparcg on a network drive.
The server is playing correctly with the network drive, PLAY 1-10
But the scanner generates an error, in CLS or Thumbnail Retrieve.

If I work all in local in the same computer everything works ok.
In: casparcg-server-7ac31ee94f810a41c931e2000f11c874b7da7930
and: Stable 2.3 server.

The shared drive W is a samba from SYNOLOGY

I have already tried changing ports in


localhost
8000

To 127.0.0.1, my local ip. And changue ports.
The firewall is disabled.

These errors:

IN SERVER:

PLAY 1-10 1.avi
[2020-10-16 12:21:38.336] [info]    Received message from Console: PLAY 1-10 1.avi\r\n
#202 PLAY OK
cls
[2020-10-16 12:21:44.096] [info]    Received message from Console: cls\r\n
[2020-10-16 12:21:54.103] [error]   Exception: C:\Program Files (x86)\Jenkins\workspace\casparcg-server-dep\master\src\protocol\util\http_request.cpp(72): Throw in function struct caspar::http::HTTPResponse __cdecl caspar::http::request(const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &)
[2020-10-16 12:21:54.103] [error]   Dynamic exception type: class boost::exception_detail::clone_impl<struct caspar::io_error>
[2020-10-16 12:21:54.103] [error]   [struct caspar::tag_msg_info * __ptr64] = Invalid Response
[2020-10-16 12:21:54.103] [error]   [struct caspar::tag_stacktrace_info * __ptr64] =  0# 0x00007FF796089DEE in casparcg
[2020-10-16 12:21:54.103] [error]    1# 0x00007FF7960B9150 in casparcg
[2020-10-16 12:21:54.103] [error]    2# 0x00007FF79625557E in casparcg
[2020-10-16 12:21:54.103] [error]    3# 0x00007FF796213F9B in casparcg
[2020-10-16 12:21:54.103] [error]    4# 0x00007FF796209C32 in casparcg
[2020-10-16 12:21:54.103] [error]    5# 0x00007FF796202A8C in casparcg
[2020-10-16 12:21:54.103] [error]    6# 0x00007FF79624D1DD in casparcg
[2020-10-16 12:21:54.103] [error]    7# 0x00007FF79624C1EB in casparcg
[2020-10-16 12:21:54.103] [error]    8# 0x00007FF7960D0288 in casparcg
[2020-10-16 12:21:54.103] [error]    9# 0x00007FF79616E93E in casparcg
[2020-10-16 12:21:54.103] [error]   10# 0x00007FF79616B9E0 in casparcg
[2020-10-16 12:21:54.103] [error]   11# 0x00007FF796084B29 in casparcg
[2020-10-16 12:21:54.103] [error]   12# configthreadlocale in ucrtbase
[2020-10-16 12:21:54.103] [error]   13# BaseThreadInitThunk in KERNEL32
[2020-10-16 12:21:54.103] [error]   14# RtlUserThreadStart in ntdll
[2020-10-16 12:21:54.103] [error]
[2020-10-16 12:21:54.103] [error]
[2020-10-16 12:21:54.103] [error]    0# 0x00007FF796089DEE in casparcg
[2020-10-16 12:21:54.103] [error]    1# 0x00007FF79608971F in casparcg
[2020-10-16 12:21:54.103] [error]    2# 0x00007FF7965CA917 in casparcg
[2020-10-16 12:21:54.103] [error]    3# 0x00007FFA2F701030 in VCRUNTIME140
[2020-10-16 12:21:54.103] [error]    4# is_exception_typeof in VCRUNTIME140
[2020-10-16 12:21:54.103] [error]    5# RtlCaptureContext2 in ntdll
[2020-10-16 12:21:54.103] [error]    6# 0x00007FF79624C1EB in casparcg
[2020-10-16 12:21:54.103] [error]    7# 0x00007FF7960D0288 in casparcg
[2020-10-16 12:21:54.103] [error]    8# 0x00007FF79616E93E in casparcg
[2020-10-16 12:21:54.103] [error]    9# 0x00007FF79616B9E0 in casparcg
[2020-10-16 12:21:54.103] [error]   10# 0x00007FF796084B29 in casparcg
[2020-10-16 12:21:54.103] [error]   11# configthreadlocale in ucrtbase
[2020-10-16 12:21:54.103] [error]   12# BaseThreadInitThunk in KERNEL32
[2020-10-16 12:21:54.103] [error]   13# RtlUserThreadStart in ntdll
[2020-10-16 12:21:54.103] [error]
#501 CLS FAILED
[2020-10-16 12:21:54.248] [error]   Failed to execute command: CLS

In Scanner:

[2020-10-16T10:21:25.893Z] INFO (scanner/2140 on AUXVMIX):
    caspar: {
      "config": "./casparcg.config"
    }
    paths: {
      "template": "template/",
      "media": "w:/",
      "font": "./font",
      "ffmpeg": "ffmpeg.exe",
      "ffprobe": "ffprobe.exe",
      "log": "log/",
      "data": "data/"
    }
    scanner: {
      "paths": "w:/"
    }
    thumbnails: {
      "width": 256,
      "height": -1
    }
    isProduction: false
    logger: {
      "level": "trace",
      "name": "scanner",
      "prettyPrint": true
    }
    http: {
      "port": 8000
    }
    type: "literal"
    ALLUSERSPROFILE: "C:\\ProgramData"
    APPDATA: "C:\\Users\\Tecnico\\AppData\\Roaming"
    CommonProgramFiles: "C:\\Program Files\\Common Files"
    CommonProgramFiles(x86): "C:\\Program Files (x86)\\Common Files"
    CommonProgramW6432: "C:\\Program Files\\Common Files"
    COMPUTERNAME: "AUXVMIX"
    ComSpec: "C:\\WINDOWS\\system32\\cmd.exe"
    DriverData: "C:\\Windows\\System32\\Drivers\\DriverData"
    FPS_BROWSER_APP_PROFILE_STRING: "Internet Explorer"
    FPS_BROWSER_USER_PROFILE_STRING: "Default"
    HOMEDRIVE: "C:"
    HOMEPATH: "\\Users\\Tecnico"
    LOCALAPPDATA: "C:\\Users\\Tecnico\\AppData\\Local"
    LOGONSERVER: "\\\\AUXVMIX"
    NDI_RUNTIME_DIR_V2: "C:\\Program Files\\NewTek\\NDI 4 Runtime\\v4"
    NDI_RUNTIME_DIR_V3: "C:\\Program Files\\NewTek\\NDI 4 Runtime\\v4"
    NDI_RUNTIME_DIR_V4: "C:\\Program Files\\NewTek\\NDI 4 Runtime\\v4"
    NUMBER_OF_PROCESSORS: "6"
    OneDrive: "C:\\Users\\Tecnico\\OneDrive"
    OS: "Windows_NT"
    Path: "C:\\Program Files (x86)\\Common Files\\Oracle\\Java\\javapath;C:\\WINDOWS\\system32;C:\\WINDOWS;C:\\WINDOWS\\System32\\Wbem;C:\\WINDOWS\\System32\\WindowsPowerShell\\v1.0\\;C:\\WINDOWS\\System32\\OpenSSH\\;C:\\Program Files (x86)\\Rhozet\\RMP\\;C:\\Program Files (x86)\\QuickTime\\QTSystem\\;C:\\Program Files\\PuTTY\\;C:\\Program Files (x86)\\Microsoft SQL Server\\150\\DTS\\Binn\\;C:\\Program Files\\dotnet\\;C:\\Users\\Tecnico\\AppData\\Local\\Microsoft\\WindowsApps;C:\\Users\\Tecnico\\.dotnet\\tools"
    PATHEXT: ".COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC"
    PROCESSOR_ARCHITECTURE: "AMD64"
    PROCESSOR_IDENTIFIER: "Intel64 Family 6 Model 158 Stepping 10, GenuineIntel"
    PROCESSOR_LEVEL: "6"
    PROCESSOR_REVISION: "9e0a"
    ProgramData: "C:\\ProgramData"
    ProgramFiles: "C:\\Program Files"
    ProgramFiles(x86): "C:\\Program Files (x86)"
    ProgramW6432: "C:\\Program Files"
    PROMPT: "$P$G"
    PSModulePath: "C:\\Program Files\\WindowsPowerShell\\Modules;C:\\WINDOWS\\system32\\WindowsPowerShell\\v1.0\\Modules"
    PUBLIC: "C:\\Users\\Public"
    SESSIONNAME: "Console"
    SystemDrive: "C:"
    SystemRoot: "C:\\WINDOWS"
    TEMP: "C:\\Users\\Tecnico\\AppData\\Local\\Temp"
    TMP: "C:\\Users\\Tecnico\\AppData\\Local\\Temp"
    USERDOMAIN: "AUXVMIX"
    USERDOMAIN_ROAMINGPROFILE: "AUXVMIX"
    USERNAME: "Tecnico"
    USERPROFILE: "C:\\Users\\Tecnico"
    windir: "C:\\WINDOWS"
    _: []
    $0: "C:\\Users\\Tecnico\\Desktop\\CASPAR 2020\\casparcg-server-7ac31ee94f810a41c931e2000f11c874b7da7930-windows\\scanner.exe C:\\snapshot\\media-scanner\\src\\index.js"
[2020-10-16T10:21:25.896Z] INFO (scanner/2140 on AUXVMIX): Checking for dead media
[2020-10-16T10:21:28.284Z] INFO (scanner/2140 on AUXVMIX): request completed
    req: {
      "id": 1,
      "method": "GET",
      "url": "/db/_media/",
      "headers": {
        "accept": "application/json",
        "content-type": "application/json",
        "host": "localhost:8000",
        "connection": "close"
      },
      "remoteAddress": "::ffff:127.0.0.1",
      "remotePort": 49789
    }
    res: {
      "statusCode": 200,
      "header": "HTTP/1.1 200 OK\r\nX-Powered-By: Express\r\nContent-Type: application/json\r\nContent-Length: 162\r\nETag: W/\"a2-EZ3IML3fnaFipJzTRgfKv4VDRWc\"\r\nVary: Accept-Encoding\r\nDate: Fri, 16 Oct 2020 10:21:28 GMT\r\nConnection: close\r\n\r\n"
    }
    responseTime: 2348
(node:2140) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 1): Error: ESOCKETTIMEDOUT
(node:2140) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
[2020-10-16T10:21:54.099Z] ERROR (scanner/2140 on AUXVMIX):
    req: {
      "id": 4,
      "method": "GET",
      "url": "/cls",
      "headers": {
        "host": "localhost:8000",
        "accept": "*/*",
        "connection": "close"
      },
      "remoteAddress": "::1",
      "remotePort": 49792
    }
    err: {
      "type": "Error",
      "message": "ETIMEDOUT",
      "stack": "Error: ETIMEDOUT\n    at Timeout._onTimeout (C:\\snapshot\\media-scanner\\node_modules\\pouchdb-node\\node_modules\\request\\request.js:846:19)\n    at ontimeout (timers.js:475:11)\n    at tryOnTimeout (timers.js:310:5)\n    at Timer.listOnTimeout (timers.js:270:5)",
      "code": "ETIMEDOUT",
      "connect": true,
      "status": 500
    }
[2020-10-16T10:21:54.102Z] ERROR (scanner/2140 on AUXVMIX): request errored
    req: {
      "id": 4,
      "method": "GET",
      "url": "/cls",
      "headers": {
        "host": "localhost:8000",
        "accept": "*/*",
        "connection": "close"
      },
      "remoteAddress": "::1",
      "remotePort": 49792
    }
    res: {
      "statusCode": 500,
      "header": "HTTP/1.1 500 Internal Server Error\r\nX-Powered-By: Express\r\nDate: Fri, 16 Oct 2020 10:21:54 GMT\r\nConnection: close\r\n\r\n"
    }
    err: {
      "type": "Error",
      "message": "failed with status code500",
      "stack": "Error: failed with status code500\n    at ServerResponse.onResFinished (C:\\snapshot\\media-scanner\\node_modules\\pino-http\\logger.js:40:33)\n    at emitNone (events.js:111:20)\n    at ServerResponse.emit (events.js:208:7)\n    at onFinish (_http_outgoing.js:723:10)\n    at afterWrite (_stream_writable.js:454:3)\n    at _combinedTickCallback (internal/process/next_tick.js:144:20)\n    at process._tickCallback (internal/process/next_tick.js:180:9)"
    }
    responseTime: 10004

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