Hello! Not sure if this is the right place to ask, but I’ve been having issues after installing a Radeon RX 560.
This computer was previously using the integrated Intel graphics to run Caspar, and it worked with no problems. Caspar outputted to a Decklink Duo card. No other changes have been made to the computer.
The following has been happening after installing the card:
1 - The server opens
- All the versions (from 2.3.0 to the most recent beta) launch successfully.
- All load the settings, and if outputting to a window, the window opens.
2 - When prompted to play any video or template the server crashes (happening on all versions)
- Used the original Caspar client and SuperConductor
Other software is able to use the GPU and decode or play video without a problem. This includes OBS. I know is an older GPU, but it would be nice to use it still.
See the log below in case it helps. Thanks in advance!
Log
Starting CasparCG Video and Graphics Playout Server 2.3.2 4de6d18f Dev
[2023-12-17 13:56:56.916] [info] Initializing OpenGL Device.
[2023-12-17 13:56:56.924] [info] Initialized OpenGL 4.5.0 Core Profile Context 23.11.1.231017 ATI Technologies Inc.
[2023-12-17 13:56:56.925] [info] Initialized image module.
[2023-12-17 13:56:56.925] [info] Initialized ffmpeg module.
[2023-12-17 13:56:56.926] [info] Initialized oal module.
[2023-12-17 13:56:56.926] [info] Initialized decklink module.
[2023-12-17 13:56:56.926] [info] Initialized screen module.
[2023-12-17 13:56:56.926] [info] Initialized newtek module.
[2023-12-17 13:56:57.019] [info] Initialized html module.
[2023-12-17 13:56:57.019] [info] Flash support is disabled
[2023-12-17 13:56:57.019] [info] Initialized flash module.
[2023-12-17 13:56:57.019] [info] Initialized bluefish module.
[2023-12-17 13:56:57.019] [info] “C:/casparcg-server-v2.3.3-lts-stable\casparcg.config”:
** Config File unmodified from download (because of the XML it doesn’t dislplay)
[2023-12-17 13:56:57.138] [info] Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2023-12-17 13:56:57.138] [info] video_channel[1|720p5000] Successfully Initialized.
[2023-12-17 13:56:57.140] [info] Screen consumer [1|720p5000] Initialized.
[2023-12-17 13:56:57.217] [info] oal[1|720p5000] Initialized.
[2023-12-17 13:56:57.217] [info] Initialized channels.
[2023-12-17 13:56:57.218] [info] Initialized controllers.
[2023-12-17 13:56:57.218] [info] Initialized osc.
[2023-12-17 13:57:48.100] [info] async_event_server[:5250] Accepted connection from 127.0.0.1 (1 connections).
[2023-12-17 13:57:48.124] [info] Received message from 127.0.0.1: VERSION SERVER\r\n
[2023-12-17 13:57:48.124] [debug] Executing command: VERSION
[2023-12-17 13:57:48.124] [debug] Executed command (0s): VERSION
[2023-12-17 13:57:48.124] [info] Sent message to 127.0.0.1:201 VERSION OK\r\n2.3.2 4de6d18f Dev\r\n
[2023-12-17 13:57:48.124] [info] Received message from 127.0.0.1: INFO\r\n
[2023-12-17 13:57:48.124] [debug] Executing command: INFO
[2023-12-17 13:57:48.124] [debug] Executed command (0s): INFO
[2023-12-17 13:57:48.124] [info] Sent message to 127.0.0.1:200 INFO OK\r\n1 720p5000 PLAYING\r\n\r\n
[2023-12-17 13:57:48.124] [info] Received message from 127.0.0.1: CLS\r\n
[2023-12-17 13:57:48.124] [debug] Executing command: CLS
[2023-12-17 13:57:48.125] [info] Received message from 127.0.0.1: TLS\r\n
[2023-12-17 13:57:48.125] [info] Received message from 127.0.0.1: DATA LIST\r\n
[2023-12-17 13:57:48.125] [info] Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2023-12-17 13:57:48.134] [debug] Executed command (0.009s): CLS
[2023-12-17 13:57:48.134] [info] Sent message to 127.0.0.1:200 CLS OK\r\n"COUNT_DOWN" MOVIE 3701167628 20231217133605 54504 1001/30000\r\n\r\n
[2023-12-17 13:57:48.134] [debug] Executing command: TLS
[2023-12-17 13:57:48.136] [debug] Executed command (0.003s): TLS
[2023-12-17 13:57:48.136] [info] Sent message to 127.0.0.1:200 TLS OK\r\n\r\n
[2023-12-17 13:57:48.136] [debug] Executing command: DATA LIST
[2023-12-17 13:57:48.136] [debug] Executed command (0s): DATA LIST
[2023-12-17 13:57:48.137] [info] Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2023-12-17 13:57:48.137] [debug] Executing command: THUMBNAIL LIST
[2023-12-17 13:57:48.143] [debug] Executed command (0.007s): THUMBNAIL LIST
[2023-12-17 13:57:48.143] [info] Sent message to 127.0.0.1:200 THUMBNAIL LIST OK\r\n"COUNT_DOWN" 20231217T133605 79432\r\n\r\n
[2023-12-17 13:58:00.095] [info] Received message from 127.0.0.1: PLAY 1-10 “COUNT_DOWN” CUT 0 Linear RIGHT\r\n
[2023-12-17 13:58:00.096] [debug] Executing command: PLAY
[2023-12-17 13:58:00.097] [debug] ffmpeg[COUNT_DOWN.mp4|0.0000/0.0000] seekable: 2
[2023-12-17 13:58:00.098] [debug] Executed command (0.003s): PLAY
[2023-12-17 13:58:00.098] [info] Sent message to 127.0.0.1:202 PLAY OK\r\n
… Then the program crashes
| Processor | Intel(R) Core™ i7-9700K CPU @ 3.60GHz 3.60 GHz |
| Installed RAM | 16.0 GB |
| GPU | Radeon RX 560 Series - Primary/Discrete |
| VRAM | 4096 MB - GDDR5 1750 MHz |
| Driver Version | 23.19.05.01-231017a-397033C-AMD-Software-Adrenalin-Edition |
| AMD Windows Driver Version | 31.0.21905.1001 |
| Direct3D API Version | 12.0 |
| OpenGL® API Version | 4.6 |
| Direct3D® Driver Version | 9.14.10.01526 |
| OpenCL® Driver Version | 31.0.21905.1001 |
| OpenGL® Driver Version | 23.10.230729_569461f |
| 2D Driver Version | 8.1.1.1634 |
| Windows Edition | Windows 11 Professional (64 bit) |
| Windows Version | 22H2 |