Activation email issue


#1

I’ve had problems with signing up to the forum over the last 12 hours as I wasn’t getting activation emails to either a hotmail or outlook address despite trying several times. Eventually I tried an old yahoo.co.uk email address and it worked.


#2

I’ve had the same problem, and even went so far as to ttry and create a dummy account with a different email. But I just tried again and got the verification for my original email address.


#3

Hi, thanks for letting us know!

I’ll look through the email logs to see if there’s anything I can tweak. The good thing about the Discourse forum software is that it actuall has a lot of spam and bot prevention functionality, but there’s of course the risk that users and email addresses may be flagged incorrectly.


#4

It seems like our shared IP for the forum email server (MailGun.net) is actually flagged and blocked by hotmail.com and outlook.com. I’m trying to avoid having to upgrade to a dedicated IP for this, but please be aware that those email providers are actively blocking email from this forum at the moment.


#5

Quick update: The forum email service has now been moved to a non-flagged IP address, so those of you who have not been receiving forum emails should now be be able to get notifications again…