About out-sync changed: -2321

General
1

hello:

Is someone have the same error log like this

[2019-04-25 18:10:53.175] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2454.44
[2019-04-25 18:10:53.201] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2471.1
[2019-04-25 18:10:53.208] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2487.79
[2019-04-25 18:10:53.235] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2504.46
[2019-04-25 18:10:53.242] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2521.14
[2019-04-25 18:10:53.268] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2537.83
[2019-04-25 18:10:53.274] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2554.5
[2019-04-25 18:10:53.301] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2571.19
[2019-04-25 18:10:53.308] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2587.85
[2019-04-25 18:10:53.335] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2604.54
[2019-04-25 18:10:53.342] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2621.23
[2019-04-25 18:10:53.368] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2637.89
[2019-04-25 18:10:53.375] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2654.58
[2019-04-25 18:10:53.401] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2671.25
[2019-04-25 18:10:53.408] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2687.94
[2019-04-25 18:10:53.435] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2704.62
[2019-04-25 18:10:53.441] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2721.29
[2019-04-25 18:10:53.468] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2737.98
[2019-04-25 18:10:53.475] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2754.64
[2019-04-25 18:10:53.501] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2771.33
[2019-04-25 18:10:53.508] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2788.02
[2019-04-25 18:10:53.535] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2804.69
[2019-04-25 18:10:53.541] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2821.37
[2019-04-25 18:10:53.568] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2838.04
[2019-04-25 18:10:53.574] [warning] DeckLink Quad 2 [2|1080i5994] out-sync changed: -2854.73

i try CasparCG 2.2 stable on win7(64) and win10 get the same error

======================here is config

  <channels>
  <channel>
      <video-mode>1080i5994</video-mode>
      <consumers>
        <decklink>

          <device>1</device>
    
          <embedded-audio>true</embedded-audio>        

         </decklink>
      </consumers>
      <index>1</index>
  </channel>
  <channel>
      <video-mode>1080i5994</video-mode>
        <consumers>

        </consumers> 
        <index>2</index>
   </channel>
 <channel>
      <video-mode>1080i5994</video-mode>
        <consumers>
   
        </consumers>
        <index>3</index>
   </channel>
 <channel>
      <video-mode>1080i5994</video-mode>
        <consumers>
      
        </consumers>
        <index>4</index>
   </channel>
     <channel>
      <video-mode>1080i5994</video-mode>
        <consumers>
        
        </consumers>
        <index>5</index>
   </channel>
     <channel>
      <video-mode>1080i5994</video-mode>
        <consumers>
       
        </consumers>
        <index>6</index>
   </channel>
     <channel>
      <video-mode>1080i5994</video-mode>
        <consumers>
       
        </consumers>
        <index>7</index>
   </channel>
     <channel>
      <video-mode>1080i5994</video-mode>
        <consumers>

        </consumers>
        <index>8</index>
   </channel>
2

By the way: It’s not an error but a warning :joy:

Do you apply a reference signal to the Decklink card?

3

check if also memory leak happening?

i was having this issue with Server 2.2 but after updating Graphics Card Driver this sync-out warning and memory leak gone.

i don’t know what was the reason but i resolve this with updating driver.

4

thx…i will try it…and…what VGA you use NVIDIA or ATI???

5

CasparCG‘s hardware specs recommend nVidia GPU‘s.

6

Hello,

I am using version 2.3.0.
my card is 4K extreme 12G. I have a reference signal.
I have this problem when I use the Decklink input.
Can you help with the solution?

7

Have you tried, what @noumaan writes?

8

There is no increase in memory.
My BMD version is up to date.
My graphics card is nvidia Quattro M2000. It’s a bit of an old card, but I’ve updated it as well.
CPU usage is too high, could it be because of that?