[SOLVED]Very slow video | [warning] Device does not support video-format

hardware
server

#1

Hi all. I have purchased the following equipment .:
Workstation Fujitsu Celsius .:
Xeon E5-2680
32GB Ram 1600Mhz
NIVIDIA QUADRO 2000
128GB SSD for videos
1 x BMD Decklink SDI 4K (output)
2 x BMD MiniRecorder (Input)
windows 10 pro

I installed CasparCG as it says in the wiki but I get several errors.

  1. When I ingest video through the minirecorder card, this signal is output by Decklink SDI very slowly at 2 or 3 frames per second.

I have tried the blackmagic cards with Media Express and OBS. They have worked perfectly but CasparCG gives me this problem.

I have tried CasparCG 2.0.7 and it seems to work fine but it does not work in version 2.2.0
I have tried with the versions:
2.0.7 OK
2.2.0 stable Error
2.2.0 ultimate Error
Master Error

Thank you very much in advance

The EVENT.:

[2019-07-09 11:11:42.262] [info]    ############################################################################
[2019-07-09 11:11:42.262] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2019-07-09 11:11:42.262] [info]    under the GNU General Public License GPLv3 or higher.
[2019-07-09 11:11:42.262] [info]    Please see LICENSE.TXT for details.
[2019-07-09 11:11:42.262] [info]    http://www.casparcg.com/
[2019-07-09 11:11:42.262] [info]    ############################################################################
[2019-07-09 11:11:42.262] [info]    Starting CasparCG Video and Graphics Playout Server 2.2.0 66a9e3e2 Stable
[2019-07-09 11:11:42.271] [info]    Initialized ffmpeg module.
[2019-07-09 11:11:42.271] [info]    Initialized oal module.
[2019-07-09 11:11:42.272] [info]    Initialized decklink module.
[2019-07-09 11:11:42.272] [info]    Initialized screen module.
[2019-07-09 11:11:42.324] [info]    Initialized html module.
[2019-07-09 11:11:42.468] [info]    Initialized flash module.
[2019-07-09 11:11:42.468] [info]    Initialized newtek module.
[2019-07-09 11:11:42.469] [info]    Initialized bluefish module.
[2019-07-09 11:11:42.469] [info]    Initialized image module.
[2019-07-09 11:11:42.469] [info]    "C:/casparcg-server-2.2.0-stable-windows\casparcg.config":
[2019-07-09 11:11:42.469] [info]    -----------------------------------------
[2019-07-09 11:11:42.469] [info]    <?xml version="1.0" encoding="utf-8"?>
[2019-07-09 11:11:42.469] [info]    <configuration>
[2019-07-09 11:11:42.469] [info]       <paths>
[2019-07-09 11:11:42.469] [info]          <media-path>media/</media-path>
[2019-07-09 11:11:42.469] [info]          <log-path>log/</log-path>
[2019-07-09 11:11:42.469] [info]          <data-path>data/</data-path>
[2019-07-09 11:11:42.469] [info]          <template-path>template/</template-path>
[2019-07-09 11:11:42.469] [info]          <font-path>font/</font-path>
[2019-07-09 11:11:42.469] [info]       </paths>
[2019-07-09 11:11:42.469] [info]       <lock-clear-phrase>secret</lock-clear-phrase>
[2019-07-09 11:11:42.469] [info]       <channels>
[2019-07-09 11:11:42.469] [info]          <channel>
[2019-07-09 11:11:42.469] [info]             <video-mode>1080p2500</video-mode>
[2019-07-09 11:11:42.469] [info]             <consumers>
[2019-07-09 11:11:42.469] [info]                <decklink>
[2019-07-09 11:11:42.469] [info]                   <device>2</device>
[2019-07-09 11:11:42.469] [info]                   <embedded-audio>false</embedded-audio>
[2019-07-09 11:11:42.469] [info]                   <latency>normal</latency>
[2019-07-09 11:11:42.469] [info]                   <key-only>false</key-only>
[2019-07-09 11:11:42.469] [info]                   <buffer-depth>3</buffer-depth>
[2019-07-09 11:11:42.469] [info]                   <keyer>internal</keyer>
[2019-07-09 11:11:42.469] [info]                </decklink>
[2019-07-09 11:11:42.469] [info]                <screen/>
[2019-07-09 11:11:42.469] [info]                <system-audio/>
[2019-07-09 11:11:42.469] [info]             </consumers>
[2019-07-09 11:11:42.469] [info]          </channel>
[2019-07-09 11:11:42.469] [info]       </channels>
[2019-07-09 11:11:42.469] [info]       <controllers>
[2019-07-09 11:11:42.469] [info]          <tcp>
[2019-07-09 11:11:42.469] [info]             <port>5250</port>
[2019-07-09 11:11:42.469] [info]             <protocol>AMCP</protocol>
[2019-07-09 11:11:42.469] [info]          </tcp>
[2019-07-09 11:11:42.469] [info]       </controllers>
[2019-07-09 11:11:42.469] [info]       <amcp>
[2019-07-09 11:11:42.469] [info]          <media-server>
[2019-07-09 11:11:42.469] [info]             <host>localhost</host>
[2019-07-09 11:11:42.469] [info]             <port>8000</port>
[2019-07-09 11:11:42.469] [info]          </media-server>
[2019-07-09 11:11:42.469] [info]       </amcp>
[2019-07-09 11:11:42.469] [info]    </configuration>
[2019-07-09 11:11:42.469] [info]    -----------------------------------------
[2019-07-09 11:11:42.983] [info]    Initializing OpenGL Device.
[2019-07-09 11:11:42.985] [info]    Initialized OpenGL 4.5.0 NVIDIA 353.30 NVIDIA Corporation
[2019-07-09 11:11:43.020] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2019-07-09 11:11:43.021] [info]    video_channel[1|1080p2500] Successfully Initialized.
[2019-07-09 11:11:43.070] [info]    DeckLink SDI 4K [1-2|1080p2500] Disabled low-latency mode.
[2019-07-09 11:11:43.071] [info]    DeckLink SDI 4K [1-2|1080p2500] Enabled internal keyer.
[2019-07-09 11:11:43.076] [info]    DeckLink SDI 4K [1-2|1080p2500] Initialized.
[2019-07-09 11:11:43.077] [info]    Screen consumer [1|1080p2500] Initialized.
[2019-07-09 11:11:43.125] [info]    oal[1|1080p2500] Initialized.
[2019-07-09 11:11:43.125] [info]    Initialized channels.
[2019-07-09 11:11:43.126] [info]    Initialized controllers.
[2019-07-09 11:11:43.126] [info]    Initialized osc.
[2019-07-09 11:11:43.182] [info]    DeckLink SDI 4K [1-2|1080p2500] Reference signal: not detected.
[2019-07-09 11:11:43.190] [info]    async_event_server[:5250] Accepted connection from 127.0.0.1 (1 connections).
[2019-07-09 11:11:43.190] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2019-07-09 11:11:43.190] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.2.0 66a9e3e2 Stable\r\n
[2019-07-09 11:11:43.195] [info]    Received message from 127.0.0.1: INFO\r\n
[2019-07-09 11:11:43.195] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080p2500 PLAYING\r\n\r\n
[2019-07-09 11:11:43.200] [info]    Received message from 127.0.0.1: CLS\r\n
[2019-07-09 11:11:43.206] [info]    Received message from 127.0.0.1: TLS\r\n
[2019-07-09 11:11:43.212] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2019-07-09 11:11:43.217] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2019-07-09 11:11:43.225] [info]    Sent message to 127.0.0.1:200 CLS OK\r\n\r\n
[2019-07-09 11:11:43.231] [info]    Sent message to 127.0.0.1:200 TLS OK\r\n\r\n
[2019-07-09 11:11:43.231] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2019-07-09 11:11:43.242] [info]    Sent message to 127.0.0.1:200 THUMBNAIL LIST OK\r\n\r\n
[2019-07-09 11:11:56.531] [info]    Received message from 127.0.0.1: PLAY 1-10 DECKLINK DEVICE 1 FORMAT 1080p2500\r\n
[2019-07-09 11:11:56.560] [warning] Device does not support video-format: 1080p25
[2019-07-09 11:11:56.591] [info]    DeckLink Mini Recorder [1|1080p2500] Initialized
[2019-07-09 11:11:56.592] [info]    Sent message to 127.0.0.1:202 PLAY OK\r\n
[2019-07-09 11:11:58.376] [warning] DeckLink Mini Recorder [1|1080p2500] in-sync changed: 0.2
[2019-07-09 11:11:58.931] [warning] DeckLink Mini Recorder [1|1080p2500] in-sync changed: -1.11022e-16
[2019-07-09 11:12:02.721] [warning] DeckLink Mini Recorder [1|1080p2500] in-sync changed: 0.72
[2019-07-09 11:12:02.998] [warning] DeckLink Mini Recorder [1|1080p2500] in-sync changed: -8.88178e-16
[2019-07-09 11:12:34.384] [info]    Received message from Console: q\r\n
[2019-07-09 11:12:34.385] [info]    async_event_server[:5250] Client 127.0.0.1 disconnected (0 connections).
[2019-07-09 11:12:34.386] [info]    [asio] Shutting down global io_service.
[2019-07-09 11:12:34.386] [info]    [asio] Global io_service uninitialized.
[2019-07-09 11:12:34.496] [info]    video_channel[1|1080p2500] Uninitializing.


#2

Hi again, I managed to run CasparCG 2.2.0 successfully. I was able to ingest video through the minirecorder decklink and see it in a window.

Now I will try to install the Decklink SDI 4k card again to have an output for my ATEM.

These are the steps I made:
Installs:

  • Latest NVIDIA driver for QUADRO 2000 377
  • microsoft visual c ++ redistributable 2005/2008/2010/2012/2013/2015/2019 32 and 64 bits
  • Intel Media SDK 2018 R2

I have tested with several versions of CasparCG, the best has been 2.3.0. This no longer returns the fault .:

[2019-07-09 13:04:14.106] [warning] Device does not support video-format: 1080p25

https://casparcg.com/builds/CasparCG%20Server/master/casparcg-server-d442a8f84f68838f91c82f5f57c9634e84f7a23a-windows.zip

Thank you anyway.

A greeting.