# Activation email issue **URL:** \ **Category:** Site Feedback\ **Created:** [May 30, 2018, 10:31am UTC](https://casparcgforum.org/t/activation-email-issue/185 "2018-05-30T10:31:13Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![RikGarner](https://casparcgforum.org/user_avatar/casparcgforum.org/rikgarner/32/70_2.png) [@RikGarner](https://casparcgforum.org/u/RikGarner)\ **Post date:** [May 30, 2018, 10:31am UTC](https://casparcgforum.org/t/activation-email-issue/185/1 "2018-05-30T10:31:13Z")
I’ve had problems with signing up to the forum over the last 12 hours as I wasn’t getting activation emails to either a hotmail or outlook address despite trying several times. Eventually I tried an old [yahoo.co.uk](http://yahoo.co.uk) email address and it worked. ---
**Author:** ![FredB](https://casparcgforum.org/letter_avatar_proxy/v4/letter/f/838e76/32.png) [@FredB](https://casparcgforum.org/u/FredB)\ **Post date:** [May 30, 2018, 3:25pm UTC](https://casparcgforum.org/t/activation-email-issue/185/2 "2018-05-30T15:25:15Z")
I’ve had the same problem, and even went so far as to ttry and create a dummy account with a different email. But I just tried again and got the verification for my original email address. ---
**Author:** ![hummelstrand](https://casparcgforum.org/user_avatar/casparcgforum.org/hummelstrand/32/6_2.png) [@hummelstrand](https://casparcgforum.org/u/hummelstrand)\ **Post date:** [May 31, 2018, 7:12am UTC](https://casparcgforum.org/t/activation-email-issue/185/3 "2018-05-31T07:12:27Z")
Hi, thanks for letting us know! I’ll look through the email logs to see if there’s anything I can tweak. The good thing about the Discourse forum software is that it actuall has a lot of spam and bot prevention functionality, but there’s of course the risk that users and email addresses may be flagged incorrectly. ---
**Author:** ![hummelstrand](https://casparcgforum.org/user_avatar/casparcgforum.org/hummelstrand/32/6_2.png) [@hummelstrand](https://casparcgforum.org/u/hummelstrand)\ **Post date:** [May 31, 2018, 7:41am UTC](https://casparcgforum.org/t/activation-email-issue/185/4 "2018-05-31T07:41:57Z")
It seems like our shared IP for the forum email server ([MailGun.net](http://MailGun.net)) is actually flagged and blocked by [hotmail.com](http://hotmail.com) and [outlook.com](http://outlook.com). I’m trying to avoid having to upgrade to a dedicated IP for this, but please be aware that those email providers are actively blocking email from this forum at the moment. ---
**Author:** ![hummelstrand](https://casparcgforum.org/user_avatar/casparcgforum.org/hummelstrand/32/6_2.png) [@hummelstrand](https://casparcgforum.org/u/hummelstrand)\ **Post date:** [May 31, 2018, 1:10pm UTC](https://casparcgforum.org/t/activation-email-issue/185/5 "2018-05-31T13:10:47Z")
Quick update: The forum email service has now been moved to a non-flagged IP address, so those of you who have not been receiving forum emails should now be be able to get notifications again… ---
**Author:** ![vimlesh1975](https://casparcgforum.org/user_avatar/casparcgforum.org/vimlesh1975/32/1608_2.png) [@vimlesh1975](https://casparcgforum.org/u/vimlesh1975)\ **Post date:** [January 4, 2019, 4:16am UTC](https://casparcgforum.org/t/activation-email-issue/185/6 "2019-01-04T04:16:35Z")
I have hotmail linked to this forum account. From last a week I am not getting notification. ---
**Author:** ![didikunz](https://casparcgforum.org/user_avatar/casparcgforum.org/didikunz/32/7_2.png) [@didikunz](https://casparcgforum.org/u/didikunz)\ **Post date:** [January 4, 2019, 9:30am UTC](https://casparcgforum.org/t/activation-email-issue/185/7 "2019-01-04T09:30:56Z")
From your profile admin page I see, that the last e-mail has been sent 39 minutes ago. Is there anything wrong with hotmail? ---
**Author:** ![vimlesh1975](https://casparcgforum.org/user_avatar/casparcgforum.org/vimlesh1975/32/1608_2.png) [@vimlesh1975](https://casparcgforum.org/u/vimlesh1975)\ **Post date:** [January 4, 2019, 9:35am UTC](https://casparcgforum.org/t/activation-email-issue/185/8 "2019-01-04T09:35:40Z")
I did not get anything in inbox and junk email. If others are getting email notification, may be problem with hotmail. ---
**Author:** ![mariah](https://casparcgforum.org/letter_avatar_proxy/v4/letter/m/b5a626/32.png) [@mariah](https://casparcgforum.org/u/mariah)\ **Post date:** [March 16, 2020, 4:24pm UTC](https://casparcgforum.org/t/activation-email-issue/185/9 "2020-03-16T16:24:19Z")
Not just that, I had faced some other problem. I was away for a bit and could not login to this forum for a while and when I got back and tried to log in they were not allowing me. It was just for a month that I did not login into this. ---
**Author:** ![mariah](https://casparcgforum.org/letter_avatar_proxy/v4/letter/m/b5a626/32.png) [@mariah](https://casparcgforum.org/u/mariah)\ **Post date:** [March 16, 2020, 4:25pm UTC](https://casparcgforum.org/t/activation-email-issue/185/10 "2020-03-16T16:25:41Z")
There is nothing wrong with your Hotmail, just wait and see if it arrives or not. If it does not then ask for another email by pressing resend.